Store Manager: Lead Teams, Drive Growth & Loyalty

Carters Inc.; Cedar Rapids (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

30% brand discount

Paid time off

Parental leave

Training and development

Job summary

Carter’s in Cedar Rapids is seeking a Store Manager to lead a team and be the brand’s first face for growing families. You’ll coach, mentor, and develop talent while upholding Carter’s inclusive culture and service standards.

You’ll own merchandising, payroll, budgets, and KPIs, build a positive leadership pipeline, and drive an engaging omnichannel experience with customers on the sales floor and beyond.

Qualifications

• Minimum 3 years of retail or related management experience.
• High school diploma or GED.
• Proficient in Outlook and Excel.
• Strong verbal and written communication skills.

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Develop succession plans by training and developing your team.
• Foster a positive, safe, inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze KPIs and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Retail management

Leadership

Communication

Team building

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s in Cedar Rapids is seeking a Store Manager to lead a team and be the brand’s first face for growing families. You’ll coach, mentor, and develop talent while upholding Carter’s inclusive culture and service standards.

You’ll own merchandising, payroll, budgets, and KPIs, build a positive leadership pipeline, and drive an engaging omnichannel experience with customers on the sales floor and beyond.