Store Manager: Lead Team, Safety & Customer Experience

Crafco, Inc.; Newtown (CT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Profit Sharing

Matching 401(k)

Health

Life

Disability

Dental

Vision

Holiday

Personal & Sick pay

Maternity/Paternity leave

Job summary

Crafco, Inc. in Newtown, CT is seeking a Store Manager to lead our equipment and supply center. You will build a dynamic team, foster a customer-focused culture, and oversee all personnel, training, and day-to-day operations.

This role emphasizes safety, compliance, and efficient operations, with responsibilities for inventory and shipments, plus collaboration with purchasing. Strong leadership and communication skills are essential.

Qualifications

• Minimum 3-5 years supervision or management experience in a customer-facing environment.
• High School Diploma or GED required; additional college/technical education desirable.
• Valid US driver's license with a clean driving record.
• Ability to build and lead teams and maintain professionalism and morale.
• Flexible schedules including holidays, weekends, and overtime as needed.
• Knowledge of DOT regulations, warehousing operations, shipping and purchasing is a plus.

Responsibilities

• Build a dynamic team and a positive culture at the Supply Center.
• Train and lead staff to provide exceptional customer experiences.
• Promote positive employee relations with staff, customers, visitors and vendors.
• Supervise personnel including performance evaluations and tasks.
• Manage inventory cycle counts and resolve discrepancies.
• Coordinate inventory with corporate purchasing for materials and equipment stock.
• Oversee timely outbound shipments and assist with shipment preparation.
• Learn and perform general maintenance and troubleshooting on pumps and equipment used in manufacturing processes.

Job description

Crafco, Inc. in Newtown, CT is seeking a Store Manager to lead our equipment and supply center. You will build a dynamic team, foster a customer-focused culture, and oversee all personnel, training, and day-to-day operations.

This role emphasizes safety, compliance, and efficient operations, with responsibilities for inventory and shipments, plus collaboration with purchasing. Strong leadership and communication skills are essential.