Store Manager: Lead Sales, Team & Customer Experience

Spring Footwear, Corp.; West Palm Beach (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Benefits Package

Profit-sharing program

Employee discounts across all Spring F

Spring Footwear brands

A positive, inclusive, and team‑or‑or

Flexible scheduling options

Job summary

Spring Footwear, Corp. is seeking a Store Manager for Tanger Outlets West Palm Beach to lead daily operations, drive sales, and deliver exceptional customer experiences. You will coach and develop a motivated team while ensuring profitability and brand integrity in a fast-paced retail environment.

The role requires strategic thinking, effective communication, and hands-on leadership. You will oversee merchandising, inventory control, and store safety, with a focus on achieving revenue goals and

Qualifications

• Prior experience in footwear or retail is preferred.
• 1–3 years of retail management experience, including at least 6 months managing a team.
• Proven ability to grow sales and build customer loyalty.
• Comfortable analyzing P&L and business reports.
• Experience with POS systems and basic software applications.
• Willing to work nights, weekends, and holidays.

Responsibilities

• Create a Positive Sales Culture: Build and maintain a team-oriented, high-performance environment that reflects Spring Step’s brand and values.
• Drive Sales & Achieve Goals: Set and exceed sales targets, including overall revenue, product sales, accessories, and promotional initiatives.
• Recruit & Develop Talent: Manage recruitment, hiring, onboarding, and retention of employees. Coach and mentor to cultivate a motivated and skilled team.
• Lead & Coach: Provide ongoing training, support, and performance feedback to ensure team members excel and grow.
• Manage Store Operations: Oversee merchandising, inventory control, compliance, and store appearance to maximize shopability and efficiency.
• Enhance Customer Experience: Lead by example to ensure exceptional service that fosters customer loyalty and repeat business.
• Financial Performance: Monitor Profit & Loss statements, track KPIs, control expenses, and implement strategies to maximize profitability.
• Loss Prevention & Risk Management: Ensure compliance with loss prevention policies, conduct inventory audits, and manage cash handling and banking procedures.
• Champion Change & Initiatives: Lead company programs and initiatives, driving continuous improvement and team engagement.

Skills

Store management

Leadership

Sales leadership

Customer service

Financial analysis

POS systems

Tools

POS systems

Job description

Spring Footwear, Corp. is seeking a Store Manager for Tanger Outlets West Palm Beach to lead daily operations, drive sales, and deliver exceptional customer experiences. You will coach and develop a motivated team while ensuring profitability and brand integrity in a fast-paced retail environment.

The role requires strategic thinking, effective communication, and hands-on leadership. You will oversee merchandising, inventory control, and store safety, with a focus on achieving revenue goals and