Store Manager - Lead Retail Team & Guest Experience

Eastern National; Michigan; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

403(b) Retirement Plan

Paid time off

Bonus Program

Employee discount

Growth opportunities

Positive work environment

Make a difference

Job summary

Eastern National is seeking a dedicated Store Manager for the Sleeping Bear Dunes National Lakeshore in Empire, MI. This full-time role oversees daily operations, inventory, and guest services to meet sales goals while upholding safety and appearance standards.

Responsibilities include floor leadership, staff motivation, scheduling, training, and opening/closing the store. The position requires at least three years in retail management, strong computer skills, and a flexible weekend schedule.

Qualifications

• Minimum of three years’ experience in retail management.

Responsibilities

• Oversee store operations and guest services to achieve sales goals.
• Restock and organize floor displays according to merchandising guidelines.
• Lead and motivate team, schedule staff, and provide training.
• Open/close the store as needed and maintain security and safety protocols.
• Support visitors with product selections and upsell complementary items.
• Maintain attendance and reliability, including weekend shifts.

Skills

Retail management

Microsoft Office

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-Time Store Manager - Sleeping Bear Dunes National Lakeshore

Sleeping Bear Dunes Nl Full Time Regular Field Operations Empire, MI, US

30+ days ago Requisition ID: 2947

Full-time Store Manager - Sleeping Bear Dunes National Lakeshore

Job Description

Be a part of something remarkable as a full-time Store Manager at Sleeping Bear Dunes National Lakeshore in Empire, MI!

What We Do

America’s National Parks is a nonprofit partner of the National Park Service (NPS), operating stores at over 175 national park sites. But we’re more than a retailer. Our purpose is to educate the public about the history, landscapes, and cultures that have shaped America. We do this through the products we make and the experiences we create for our visitors. We also support the parks through our aid to the parks program. Since we started in 1947, we’ve provided more than $180 million in aid to the NPS from our retail sales.

Who We Are

America’s National Parks is a people-centric company. We’re down-to-earth, realistic, and supportive, relying on common sense, honesty, and a sense of humor to solve problems and meet goals. We treat each other with respect and want the people we hire to stay with us for a long time.We honor the individuality of each team member, while promoting cooperation, and our team thrives as a result.

We believe our success comes down to five humanistic values: Education; Service; Collaboration; Sharing; and Excellence. These values guide everything we do. Check out our core values .

What We Value

People with an interest in national parks, history, and nature, and a desire to be part of a rewarding tradition promoting and protecting our public lands. People who enjoy learning new things and sharing those learnings with others. Someone who can carefully attend to details, take pride in maintaining an appealing retail space, and are delighted when a visitor leaves with a smile. Most important, a person that embodies our core values with an eagerness to live them out each day.

A minimum of three years’ experience in retail management required!

What We Offer

• Medical, dental, and vision insurance, LTD and Aflac supplemental insurance
• 403(b) Retirement Plan
• Paid time off
• Bonus Program based on organizational performance
• Competitive salary and benefits
• 25% discount on purchases at more than 150 Eastern National facilities
• Opportunities for growth and development
• A positive and supportive work environment
• The chance to make a difference in the world

Essential Job Functions:

• Computer proficiency with applied understanding of Microsoft Office Suite
• Restock the sales floor while following visual merchandising guidelines and help create visual displays. This includes lifting boxes weighing up to 35 pounds to a shelf height of 5 feet and may require standing for long periods of time to include bending, squatting, and reaching
• Results driven and able to achieve sales and profitability goals; assist visitors with product selection and offer complementary products
• Navigate complex topics with sensitivity and respect
• Ability to work a flexible schedule including weekends and maintain prompt and regular attendance
• Demonstrated ability to manage and motivate a team through a shared mission andgoals
• May open and close the store independently
• Requiredtowork one weekend day a week, or a full weekend every other week.

If you thrive in a mission-based environment and share our values, we encourage you to apply here. We are always looking for talented individuals who can help us continue to make a difference.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.