Store Manager - Lead High-Impact Retail Teams

Citi Trends, Inc.; Jacksonville (FL); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Career growth opportunities

Job summary

CITITRENDS is seeking a Store Manager to lead daily store operations, drive sales and profitability, and build a high-performing team in our Jacksonville, FL location.

You will coach and develop associates, ensure excellent customer experience, maintain visual standards, and uphold company policies while delivering results in a fast-paced retail environment. This role emphasizes leadership, inventory control, and commitment to diversity and inclusion.

Qualifications

• High school diploma or equivalent.
• 3-5 years of experience as a Store Manager or equivalent retail leadership role.
• 5-7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.
• Operational Excellence & Compliance
• Customer-Focused Execution
• Adaptability in a Fast-Paced Retail Environment

Responsibilities

• Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved.
• Monitor sales performance and take action to drive results and address opportunities.
• Maintain financial controls, including payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards.
• Uphold all CITITRENDS operational policies, procedures, and standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain appropriate staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.

Skills

Leadership

Communication

People management

Education

High school diploma or equivalent

Job description

CITITRENDS is seeking a Store Manager to lead daily store operations, drive sales and profitability, and build a high-performing team in our Jacksonville, FL location.

You will coach and develop associates, ensure excellent customer experience, maintain visual standards, and uphold company policies while delivering results in a fast-paced retail environment. This role emphasizes leadership, inventory control, and commitment to diversity and inclusion.