Store Manager: Lead Customer Experience & Sales Growth

J.McLaughlin; Darien (CT); On-site; USD 77,000 - 87,000; Full time

Job summary

J.McLaughlin in Darien, CT is seeking a Store Manager to lead the team, drive sales, and uphold the brand standards of classic American sportswear. The role requires hands-on leadership, client focus, and a track record of achieving store goals.

You will oversee daily operations, customer service, visual merchandising, staffing, and training while building strong client relationships and participating in community events.

Qualifications

• 3+ years of retail management experience.
• Proven ability to lead teams and drive sales.
• Strong customer service orientation and problem solving.

Responsibilities

• Act as Brand Ambassador, leading by example to build productive client relationships and store performance.
• Motivate and engage the team by setting clear goals and expectations to achieve objectives.
• Provide exemplary client service to create a customer-centric environment with loyal communities.
• Manage store operations, visual merchandising, staffing, and payroll to ensure efficiency and profitability.
• Oversee hiring, scheduling, training, merchandising, loss prevention, expenses, and inventory management.
• Collaborate with District Manager and HR on employee relations and policy adherence.

Skills

Retail management

Sales leadership

Customer service

Team leadership

Communication

Problem solving

Job description

J.McLaughlin in Darien, CT is seeking a Store Manager to lead the team, drive sales, and uphold the brand standards of classic American sportswear. The role requires hands-on leadership, client focus, and a track record of achieving store goals.

You will oversee daily operations, customer service, visual merchandising, staffing, and training while building strong client relationships and participating in community events.