Store Manager: Lead, Coach & Elevate Customer Experience

LVMH; Village of Valley Stream (NY); On-site; USD 94,000 - 115,000; Full time

Benefits offered by this job

Health coverage

401k match

Vacation & PTO

Tuition reimbursement

Employee discounts

Volunteer and donation matching

Job summary

Sephora in Valley Stream, NY is seeking a Store Manager to lead store operations, coach a diverse team, and elevate the client experience in a high-volume retail environment.

You will recruit top talent, deliver exceptional service, and drive growth while upholding Sephora’s standards and values. Availability includes evenings, weekends, and holidays, on-site at 2034 Green Acres Mall.

Qualifications

• Store Manager experience in high-volume, complex retail or hospitality environments.
• Ability to set strategic direction, champion store culture, drive results, and execute business plans.
• Visionary leadership and strong business acumen to recruit, inspire and develop talent.
• Exceptional communication and interpersonal skills with senior leadership and teams.
• Passion for empowering teams through mentorship, coaching, feedback, and accountability.

Responsibilities

• Lead store operations and client experience to deliver a seamless, elevated service.
• Inspire and develop high-performing teams with vision and accountability.
• Recruit, onboard and cultivate top talent for an inclusive team.
• Drive performance through real-time feedback and mentorship.
• Champion continuous learning and provide resources for growth.
• Elevate client satisfaction and loyalty through personalized experiences.
• Ensure operational excellence and compliance with policies and brand guidelines.
• Optimize inventory and staffing to drive growth in a dynamic retail landscape.

Skills

Store management

Visionary leadership

Communication skills

Developing others

Client-centric growth

Job description

Sephora in Valley Stream, NY is seeking a Store Manager to lead store operations, coach a diverse team, and elevate the client experience in a high-volume retail environment.

You will recruit top talent, deliver exceptional service, and drive growth while upholding Sephora’s standards and values. Availability includes evenings, weekends, and holidays, on-site at 2034 Green Acres Mall.