Store Manager: Lead, Coach & Elevate Client Experience

Sephora; Atlanta (GA); Presencial; USD 82.000 - 101.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401k with match

Paid time off

Tuition reimbursement

Store discount

Mental health resources

Descripción de la vacante

Sephora in Atlanta is seeking a Store Manager to be the heartbeat of the store, leading operations, coaching teams, and elevating the client experience in a high-volume environment located at 650 North Avenue, Space #S104, Atlanta, GA 30308 (US). Availability includes evenings, weekends, and holidays.

You will recruit and develop top talent, drive sales and profitability, uphold Sephora’s standards, and deliver outstanding service through loyalty programs and personalized experiences for a

Formación

• Store manager experience in high-volume retail or hospitality.
• Visionary leadership and business acumen.
• Exceptional communication and interpersonal skills.
• Passion for developing others through mentorship and coaching.
• Client-centric mindset with growth focus.

Responsabilidades

• Lead Store Operations & Client Experience. Oversee all daily store operations to deliver a seamless, elevated client experience, driving sales and profitability in a dynamic, high-volume environment.
• Inspire & Develop High-Performing Teams. Lead with vision and passion to coach, inspire, and empower a diverse team, fostering growth, accountability, and exceeding performance goals.
• Recruit & Cultivate Top Talent. Attract, recruit, and onboard exceptional talent, building an inclusive team that embodies Sephora’s values and consistently delivers the signature service clients love.
• Drive Performance Through Feedback. Conduct impactful performance appraisals and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Champion Continuous Learning. Foster a spirit of ongoing learning through thoughtful coaching, open dialogue, and providing resources to enable associates and leaders to reach their highest potential.
• Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
• Ensure Operational Excellence. Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
• Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, swiftly adapting to shifting priorities and opportunities within a vibrant, ever-evolving retail landscape.

Conocimientos

Store manager experience

Leadership

Communication skills

Mentoring/coaching

Client focus

Descripción del empleo

Sephora in Atlanta is seeking a Store Manager to be the heartbeat of the store, leading operations, coaching teams, and elevating the client experience in a high-volume environment located at 650 North Avenue, Space #S104, Atlanta, GA 30308 (US). Availability includes evenings, weekends, and holidays.

You will recruit and develop top talent, drive sales and profitability, uphold Sephora’s standards, and deliver outstanding service through loyalty programs and personalized experiences for a