Store Manager: Lead Brand Experience & Team Growth

The Walt Disney Company; Livermore (CA); On-site; USD 72,000 - 96,000; Full time

Benefits offered by this job

Health & savings benefits

Educational opportunities

Disney benefits

Job summary

The Walt Disney Company in San Francisco, CA is seeking a Store Manager to lead a high-energy Disney Store, delivering engaging, magical experiences for guests while upholding brand integrity.

You will coach Cast and Store Leadership, manage scheduling and expenses, and collaborate with Home Base to drive sales and ensure exceptional guest service.

This full-time role requires 2-4 years of leadership, flexibility for evenings and weekends, and a strong Disney Look.

Qualifications

• Two to four years of successful store leadership in a specialty retail environment.
• Ability to develop and lead a team that drives results.
• Ability to manage multiple priorities with effective time management and organization.
• Must maintain Disney Look and professional appearance.
• Occasional overnight travel may be required.

Responsibilities

• Develops a high-energy work environment that supports the achievement of all Company goals and initiatives.
• Inspires Cast and Store Leadership Team to achieve maximum performance levels through daily coaching and performance management.
• Leads the team in fostering teamwork and collaboration among Store, peers, and Home Base partners.
• Drives the team and contributes to the achievement of exceptional results through motivating the Cast, scheduling effectively, and controlling expenses.
• Ensures the Stage Manager role inspires Cast to share knowledge, enthusiasm, and passion for the Disney brand with Guests through coaching of the Leadership Team.
• Prioritizes allocation of time to champion and deliver the Disney experience for all Guests.
• Empowers the Cast to deliver a uniquely Disney and entertaining Omni-channel Guest Experience.
• Builds and maintains excellence in Store standards that uphold the Guests’ expectations in storytelling and visual standards.
• Shares ideas with the Sr. Manager, Disney Stores, North America, to optimize innovative, high-quality product accessibility that meets the Guests’ needs.
• Selects, develops, and retains Store Leadership Team and Cast through the use of the Disney Store Competencies and networking in the market.

Skills

Store leadership

Team development

Time management

Organizational skills

Customer focus

Job description

The Walt Disney Company in San Francisco, CA is seeking a Store Manager to lead a high-energy Disney Store, delivering engaging, magical experiences for guests while upholding brand integrity.

You will coach Cast and Store Leadership, manage scheduling and expenses, and collaborate with Home Base to drive sales and ensure exceptional guest service.

This full-time role requires 2-4 years of leadership, flexibility for evenings and weekends, and a strong Disney Look.