Store Manager, King's Plaza

Inside Lvmh; New York (NY); Hybrid; USD 98,000 - 121,000; Full time

Benefits offered by this job

Health

Wealth

Balance

Growth

Perks

Support

Job summary

Sephora in Brooklyn, NY is seeking a Store Manager to lead store operations, elevate the client experience, and coach a diverse team in a high-volume environment. The role emphasizes driving sales, coaching talent, and delivering Sephora’s signature service.

You will recruit, develop, and manage performance, ensuring adherence to brand standards while fostering growth and loyalty among clients. Availability includes evenings, weekends, and holidays.

Qualifications

• Proven track record leading high-volume retail teams.
• Ability to set strategic direction and drive store results.
• Excellent verbal and written communication with stakeholders at all levels.
• Passion for coaching, feedback, and talent development.
• Customer-first mindset with focus on personalized service.

Responsibilities

• Lead store operations to deliver a seamless client experience and drive sales.
• Inspire and coach a diverse team to meet performance goals.
• Recruit, onboard and develop top talent aligned with Sephora values.
• Conduct performance appraisals and provide actionable feedback.
• Champion continuous learning through coaching and development resources.
• Elevate client satisfaction by resolving concerns and driving engagement.
• Uphold Sephora standards and brand guidelines in store environment.
• Optimize inventory and staffing resources to adapt to priorities.

Skills

Store Manager Experience

Visionary Leadership

Communication Skills

Employee Development

Client Focus

Job description

Job ID:296933
Store Name/Number:NY-King's Plaza (1892)
Address:5100 Kings Plaza, Space 0151, Brooklyn, NY 11234, United States (US)
Hourly/Salaried:Salaried (Exempt)
Job Type:Full Time
Position Type:Regular

Job Function:Stores - Leadership

Your safety matters to us

All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Ready to remove the compromise between passion and profession?AsStore Manager,you’llbe the heartbeat of your store, inspiring your team, customers, and community. Your career is your stage as you lead store operations, develop and coach your team, and elevate the client experience.

WhatYou’llDo:

• Lead Store Operations & Client Experience.Oversee alldaily store operations to deliver a seamless, elevated client experience, driving sales and profitability in a dynamic, high-volume environment.
• Inspire & Develop High-Performing Teams. Lead with visionand passiontocoach, inspire, and empower a diverse team, fostering growth, accountability, and exceeding performance goals.
• Recruit & Cultivate Top Talent. Attract, recruit, andonboardexceptional talent, building an inclusive team that embodies Sephora’s values and consistently delivers the signature service clients love.
• Drive Performance Through Feedback. Conduct impactful performance appraisals and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Champion Continuous Learning.Fostera spirit of ongoinglearningthrough thoughtfulcoaching,open dialogue, and providingresources toenableassociatesand leaderstoreach their highest potential.
• Elevate Client Satisfaction. Consistentlydeliveroutstanding service, skillfully resolveconcerns, and activelydriveengagement through loyalty programs and personalized experiences.
• Ensure Operational Excellence. Uphold Sephora’sstandards bymaintaininga visually inspiring, immaculate store environment and ensuringcompliancewith allpolicies, procedures, and brand guidelines.
• OptimizeResources & Drive Growth. Drive results byoptimizinginventory and staffing resources, swiftly adapting to shifting priorities and opportunities within a vibrant, ever-evolving retail landscape.

WhatYou’llBring:

• Store Manager Experience.Demonstrated successin high-volume, complex retail or hospitality environments, with a demonstrated ability to set strategic direction,champion store culture,drive overall store results, and execute business plans to achieve ambitious targets.
• VisionaryLeadershipSkills& Business Acumen. Strong ability to recruit, inspire, and develop top talent, fostering an energetic, collaborative atmosphere that delivers outstanding results.
• Exceptional Communication & Interpersonal Skills. Adept at building trust,clarity,and enthusiasmnot only within teams but also with senior leadership. Skilled at managing conflict,facilitatingcomplex discussions, and ensuringalignment.
• Passion for DevelopingOthers.Passionforempowering teams via mentorship, real-time coaching,feedback, and fostering a culture of learning and accountability.
• Client-Centric & Growth Oriented. Experiencecreatingpersonalized, memorable experiences for lastingloyalty and satisfaction, and balancing operations with business growth.

Where and How:

• Location. This role requires on-site work at5100 Kings Plaza, Space 0151, Brooklyn, NY 11234, United States (US).
• Availability. This role requires availability including evenings, weekends, and holidays.
• Physical Requirements. This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand andwalkthe sales floor for the entire shift, and work in a fragrance-filled environment. You must be able to handle and apply products to clients—with or without accommodation.

What You’ll Get:

The annual base salary range for this position is $98,400.00 - $120,550.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.Individuals employed in this position may also be eligible to earn bonuses.This job will be posted for a minimum of five days.

• CaringCommunity.You’lllead your storelikea community-where everyone feels seen and supported - building confidenceamongyour team and positivelyimpactingclients.
• Fulfilling Path.Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way.
• Meaningful Work.With a cultivated passion for beauty, your career is your stage.We’llgive you the environmentandsupportyourneed to do more than sellproducts;you’llcontribute to the transformation of your team, customers, and community.

Rewardsas Uniqueas You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health.Choose a healthcare plan to fit you and yourdependents'needs withmedical,dental, and vision coverage.Sephora also fully covers our employees’ disability and life insurance.
• Wealth.We offer a competitive 401k with4%match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan paymentsqualifyto earn the 401k match from Sephora.
• Balance.Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protectedleave.
• Growth.No two stores or leaders are the same. With access to training, tuition reimbursement,and leadership development,you’llbe guided on a dynamic career path.
• Perks.Thinkyou’vetried it all? Enjoya30% discount on all merchandise/services, opportunities forfreeproductor gratis, and flash sale discountson LVMH brand products.
• Support.Youdon’tjust lead a team thatcares–you’repart of a team that cares.Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse andinclusiveworkplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category.Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

JoinUs and Belong to Something Beautiful