STORE MANAGER IN WEST COLUMBIA SC

Dollar General; West Columbia (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Dollar General in West Columbia, SC seeks a Store Manager to lead store operations, staffing, and customer service. You will oversee hiring, training, scheduling and performance, while ensuring adherence to safety, cash controls, and inventory management.

Responsibilities include optimizing stock levels, maintaining visual standards, and delivering strong service while meeting company policies and legal requirements. This role requires strong leadership and a commitment to loss prevention.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of management experience in a retail environment preferred.
• Ability to recruit, hire, train and evaluate staff in compliance with policy and law.
• Strong emphasis on customer service, safety, and loss prevention.

Responsibilities

• Recruit, select and retain qualified employees and staff store appropriately.
• Provide training, conduct performance evaluations and counseling.
• Monitor and adjust staffing and scheduling for peak hours.
• Ensure accurate cash handling and financial controls.
• Oversee opening/closing procedures and store safety.
• Manage inventory, ordering, and stock presentation.
• Maintain clean, organized store with efficient merchandising.
• Ensure compliance with company policies and federal/state laws.

Skills

Leadership

Staffing

Customer service

Cash handling

Inventory management

Communication

Safety compliance

Problem solving

Education

High school diploma or equivalent

Job description

Job Details General Summary:

Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.

Duties and Essential Job Functions

• Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
• Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
• Make recommendations regarding employee pay rate and advancement.
• Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
• Ensure that the store is appropriately staffed and effectively opened and closed each day.
• Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
• Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
• Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
• Provide superior customer service leadership.
• Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
• Ensure that store is adequately equipped with tools necessary to perform required tasks.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
• Complete all paperwork and documentation according to guidelines and deadlines.

Job Qualifications

Knowledge and Skills

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.

)

• Good organization skills with attention to detail.
• Ability to solve problems and deal with a variety of situations where limited standardization exists.
• Certain store locations may give preference to bilingual Spanish speakers.

Work Experience and/or Education

• High school diploma or equivalent strongly preferred.
• One year of management experience in a retail environment preferred.

COMPETENCIES:

• Aligns motives, values and beliefs with Dollar General values.
• Supports ownership by tapping into the potential of others.
• Acts as a liaison between the corporate office and store employees.
• Fosters cooperation and collaboration.
• Interacts with staff tactfully yet directly and maintains an open forum of exchange.
• Demonstrates responsiveness and sensitivity to customer needs.
• Applies basic principles of retail (i. e., ordering cycles, peak inventories, merchandise flow, etc.).
• Provides continuous attention to development of staff.
• Recruits, hires and trains qualified applicants to fulfill a store need.
• Ensures store compliance to federal labor laws and company policies and procedures.

Working Conditions and PHYSICAL REQUIREMENTS:

• Frequent walking and standing.
• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing (using ladder).
• Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
• Fast-paced environment; moderate noise level.
• Occasionally exposed to outside weather conditions.

Dollar General Corporation is an equal opportunity employer.