Store Manager in Training (MIT)

Insomnia Cookies; Milwaukee (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic and rapidly growing company as a Store Manager in Training! This exciting role offers the chance to lead a team in a fun environment, ensuring excellent customer service and operational efficiency. With a focus on training and development, you'll help shape the future of our cookie empire. Enjoy competitive pay, great benefits, and unique perks like free cookies during your shifts. If you're passionate about hospitality and looking for growth opportunities, this is the perfect fit for you!

Benefits

Market Competitive Hourly Compensation

End of Period Store Bonus

Comprehensive Benefits

$25 Monthly Cellphone Stipend

10 Days Paid Vacation

2 Paid Personal Days

Job Stability

Growth Opportunities

Fun Team Environment

Free Cookies with Every Shift

Qualifications

• 1+ years of supervisory experience in a restaurant or retail environment.
• Experience conducting interviews and training staff.

Responsibilities

• Manage shifts in the absence of the Store Ops Manager.
• Supervise and train team members in cookie sales and deliveries.
• Conduct interviews for new hires and support inventory control.

Skills

Supervisory Experience

Customer Service

Point of Sale (POS) Systems

MS Office Proficiency

Interviewing Skills

Tools

Applicant Tracking System

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Milwaukee store located at 1133 N Old World 3rd Street, Milwaukee, WI 53203. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits starting 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training of new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
• Ensure all team members excel in upselling and providing excellent customer service.

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail store
• Experience conducting in-person interviews of hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency with MS Office, Word, and our Applicant Tracking System
• Ability to work a 4-5 day work week with 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18 years or older and legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Over 20 years, our innovative bakery + delivery concept has grown into a cult brand known for its warm, delicious cookies delivered all day and late into the night. With over 300 stores globally, a flagship in Philadelphia, and a growing shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

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