Store Manager in Training (MIT)

Insomnia Cookies; Gainesville (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a rapidly growing and nationally recognized company as a Store Manager in Training! This exciting role offers you the chance to lead a dynamic team in a fun environment while ensuring customer service excellence. With competitive pay, a monthly cellphone stipend, and generous vacation days, you’ll thrive in a workplace that values growth and stability. Enjoy unique perks like free cookies with every shift and the opportunity to grow within the company. Be part of a brand that has revolutionized cookie delivery, making every day sweeter!

Benefits

Market competitive hourly compensation

End-of-period store bonus eligibility

Comprehensive benefits after 60 days

$25 monthly cellphone stipend

Pet Insurance

10 days paid vacation

2 paid personal days

Job stability

Growth opportunities

Free cookies with every shift

Qualifications

• 1+ year of supervisory experience in a restaurant or retail setting.
• Experience with conducting in-person interviews.

Responsibilities

• Supervise and train team members during shifts.
• Conduct initial interviews for new hires in the manager's absence.

Skills

Supervisory experience in retail or restaurant

Conducting interviews

Point of Sale (POS) systems

MS Office and Word proficiency

Education

High School Diploma or equivalent

Tools

Point of Sale (POS) systems

MS Office

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our UF store located at 1702 W University Ave Gainesville FL 32603. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits starting 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• Pet Insurance for your furry loved ones
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word, and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, PA, and a rapidly growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!