Store Manager in Training

DOBBS TIRE & AUTO CENTERS; Sauget (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

DOBBS TIRE & AUTO CENTERS is seeking a Store Manager in Training to learn daily operations, lead service and sales efforts, and drive profitability across our automotive service centers. You will work with the Store Manager to develop staff, optimize staffing, and uphold exceptional customer service standards.

The role requires proven experience leading operations in retail sales, a strong work ethic, and a commitment to safety and teamwork.

Qualifications

• 5+ years of experience in a retail sales management position.
• 2+ years of experience as an Assistant Store Manager in the automotive industry.

Responsibilities

• Learn to interview, select and train service technicians.
• Lead store staff in selling, servicing, and repairing vehicles for efficiency and profitability.
• Achieve store KPI targets including gross profit, tire sales, and service dollar goals.
• Train, coach, and mentor employees on repair procedures and customer service standards.
• Schedule front and back shop staff to cover all operating hours.

Skills

Retail leadership

People management

Customer service

Scheduling

Safety & compliance

MS Office

POS systems

Tools

VAST POS system

Microsoft Office

Job description

To be a team member of the Driven by Dobbs family, you must be dedicated to supporting the company’s mission, vision, and values.

OUR MISSION:

To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests.

POSITION TITLE: Store Manager in Training

CLASSIFICATION: Exempt

POSITION OVERVIEW:

Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers—founded in 1976 in South St. Louis, MO as a family-owned complete auto care provider—and Conrad’s Tire Express & Total Car Care, founded in 1969 in Cleveland, OH. Together, we have grown into a rapidly expanding, multi-market automotive service organization that willoperateacross eight states in 2026, with continued growth on the horizon. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair. Our investment in training, development, safety, and overall team wellbeing empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where our teams live and work.

We areseekingaStore Managerin Training to learnto leadthe daily operations of the automotive service center, ensuring all sales, service, and repair activities are performed efficiently, safely, and profitably. Thisposition will work closely with the Store Manager to develop the skills neededforleading and training store staff,maintainingoptimalstaffing levels, and fostering a culture of exceptional customer service. The Store Managermonitorssales performance,identifiesopportunities for improvement, and implements strategies to achieve financial goals.The ideal candidate will haveproven experienceleading operations within aretail sales environment, hashigh standardsfor customer satisfaction, with a strong work ethic to achieve results.

ROLES AND RESPONSIBILITIES:

• Partners closely with Store Manager to learn how to interview, select and train service technicians,utilizingdeveloping technicalexpertiseto understand how knowledge, skills and experiences align with business needs and role definitions.
• Develop the skills to lead and direct store staff in selling, servicing, and repairing vehicles to ensure efficiency and profitability.
• Full understandingand ability to lead a team to reachstore performanceKPI’s includinggross profit, tiresalesand service dollar achievement.
• Learnsto train, coach, and mentor employees on proper repair and maintenance procedures and customer service standards.
• In support of the Store Manager, schedulefrontand back shop employees tomaintainappropriate staffinglevels for all operating hours, including store opening and closing.
• Review sales and performance records,helpidentifyopportunities for improvement, and implement strategies to achieve financialobjectives.
• Assistin managinginventory, including requisitioning and accounting for equipment, replacement parts, and tires.
• Perform general housekeeping, facility upkeep, and miscellaneous assignments such as stacking tires or other operational tasks.
• Suggests and provides technical training to ensure constant skill improvement and enhancement for all service technician levels.
• Ensureall operations are conducted safely, efficiently, andin accordance withcompany policies and procedures.
• Helps leads a culture of safety, accountability and operational excellence within the service and sales teams in partnership with the Store Manager.
• Ability to meet flexible schedule requirements that could include early mornings,eveningsand weekends to meet customer demands.
• Performs other position duties as directed by leadership.

SUCCESS FACTORS:

• Alignment withcompanymission,vision,andvalues.
• Strongworkethicwithacommitmenttoresults.
• Strongteamplayerwiththeabilitytoadapttodiverseteammembers.
• Abilitytoperformin a fastpaced/high volumeenvironment.
• Ahighleveloftimemanagement,accountability,and prioritizationskills.
• Abilitytobeorganized,problemsolveandbesolutionoriented.
• Self-motivated,goal-oriented,anddriven toaccomplishdepartmentgoals.
• Strongcriticalthinkerwithahighlevelofattentiontodetail.
• Highly-customercentricandmasterrelationshipbuilder.
• Proficient in Microsoft Office (Outlook, Teams, Etc.)
• Proficient in Point of Salessystems(VAST)stronglypreferred.

WORK ENVIRONMENT:

• Frequent exposure to varying temperatures due to the nature of the work and shop conditions.
• Requires adherence to all safety procedures and proper use of personal protective equipment (PPE).
• Extended periods of standing,sittingand walking within a fast-pacedretail sales environment.
• See attached for a complete list of physical demandsrequiredfor this position.

EXPERIENCE AND EDUCATION:

• 5+ years of experience in aretail sales managementpositionrequired.
• 2+yearsofexperience as an Assistant Store Manager in the automotive industrystronglyconsidered.

Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.

Signature: _________________________Date: _________________________