Store Manager in training

Upbound Group; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Upbound Group in Baton Rouge is seeking a Store Manager in Training. This full-time, on-site role supports daily store operations, manages customer accounts, oversees inventory, and ensures policy compliance while delivering excellent service.

The position emphasizes coaching team members, contributing to merchandising standards, and participating in training programs to prepare for full Store Manager responsibilities; evenings and weekends may be required.

Qualifications

• High school diploma or equivalent required.
• Experience in retail, customer service, or financial services preferred.
• Supervisory or team leadership experience is a plus.
• Strong communication and customer service focus.
• Willingness to work evenings and weekends on-site in Baton Rouge.

Responsibilities

• Learn and support day-to-day store operations.
• Assist with sales activities and merchandising.
• Manage customer accounts and process transactions.
• Oversee inventory and stock levels.
• Ensure compliance with company policies and procedures.
• Coach and guide store team members.
• Monitor store performance and cleanliness standards.
• Participate in training programs for promotion to Store Manager.

Skills

Customer service

Sales & cash handling

Team leadership

Organization & time management

Problem solving

Communication

On-site availability

Retail/financial services experience

POS usage

Education

High school diploma or equivalent

Business/management education preferred

Tools

Point-of-sale system

Job description

Company Description

Upbound Group, Inc. (NASDAQ: UPBD) is a financial services and retail company committed to elevating financial opportunity for a broad range of customers. With financial inclusion at its core, the company provides innovative lease-to-own and flexible payment solutions through a platform of products and brands. Key brands include Acima Leasing, which partners with thousands of retailers to offer technology-driven lease-to-own options at the point of sale, and Rent-A-Center, which provides furniture, appliances, electronics, and computers through flexible rental and purchase options. Rent-A-Center operates over 1,900 corporate locations and 400 franchise locations across the United States, Mexico, and Puerto Rico. Upbound Group, Inc. is headquartered in Plano, Texas and continues to grow by serving millions of customers and retail partners.

Role Description

The Store Manager in Training role is a full-time, on-site position based in the Baton Rouge Metropolitan Area. In this role, the individual will learn and support daily store operations, including managing customer accounts, overseeing inventory, and ensuring compliance with company policies and procedures. The position involves assisting with sales activities, coaching and guiding team members, and contributing to a positive, customer-focused store environment. The Store Manager in Training will also help monitor store performance, support merchandising and cleanliness standards, and participate in training programs designed to prepare for full Store Manager responsibilities. This role requires consistent in-person collaboration with team members and customers to meet store goals and uphold service standards.

Qualifications

• Customer service and retail operations skills, with the ability to build relationships and provide responsive, respectful service.
• Basic sales and cash-handling skills, including point-of-sale usage and comfort discussing lease-to-own options.
• Team leadership and coaching abilities, with an interest in supervising, motivating, and developing store staff.
• Organizational and time-management skills to handle multiple priorities, inventory tasks, and daily store routines.
• Problem-solving and decision-making skills to address customer issues, operational challenges, and policy compliance.
• Strong verbal and written communication skills, including clear, professional communication with customers and colleagues.
• Ability to work on-site full time in the Baton Rouge Metropolitan Area, including evenings and weekends as needed.
• Prior experience in retail, customer service, or financial services is preferred; supervisory experience is a plus.
• High school diploma or equivalent required; additional education in business, management, or related fields is beneficial.
• Comfort working with basic computer applications and learning company systems for account management and reporting.