Store Manager - Houston, TX

James Avery Artisan Jewelry; Houston (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Store Manager to lead operations at their Houston location. This role involves overseeing daily activities, ensuring compliance with policies, and driving sales performance. The ideal candidate will possess strong leadership skills, a keen eye for budgeting, and a commitment to exceptional customer service. Join a team that values collaboration and trust, where your contributions will directly impact the store's success. If you thrive in a fast-paced environment and are passionate about retail management, this opportunity is perfect for you.

Qualifications

• 3+ years of retail management experience or equivalent education/experience.
• Strong knowledge of budgeting and inventory control.

Responsibilities

• Manages daily operations and ensures store objectives are met.
• Recruits and trains retail associates, addressing guest concerns effectively.

Skills

Retail Management

Budgeting

Inventory Control

Visual Presentation Techniques

Communication Skills

Multitasking

Education

Associate's Degree in a related field

Job description

Description

Job Summary

Coordinates activities in the store to ensure that all goals and deadlines are communicated and met. Provides leadership to all store management in planning, organization, control, and management at the store level. Manages the overall daily operations of a store, including the hiring, discipline, and scheduling of employees to ensure cost effective and quality store operations. Manages achievement of store objectives. Ensures completion of accounting and paperwork, associated cash receipts and prices and conducts physical inventories. This opportunity is for our Gulfgate Center location in Houston, TX.

WHAT YOU WILL BE DOING

*Effectively manages and directs the activities of the retail store to achieve optimal results.

*Approves supply expenditures.

*Manages and approves store expenses within budget.

*Prepares and reviews the Leadership team schedule using the electronic scheduling system.

*If needed, approves schedule changes for all employees; must approve ALL schedule changes for leadership team using the electronic scheduling system; maintains the leadership team's schedules while following store operational, compliance, and budgetary guidelines; following store policy and governmental regulations.

*Performs store opening and closing activities, including financial processes and delegation of job duties schedule.

*Recruits, selects, and onboard team members. Assists in recruiting, selecting, evaluating, counseling and training of retail associates (regular and seasonal), as needed in the absence of Assistant Store Manager.

*Addresses guest concerns that could not be effectively addressed by another member of the leadership team or sales associate. Ensures leadership team is adequately trained to address guest concerns quickly and appropriately. Resolves guest issues effectively.

*Manages the inventory processes including inventory cycle counting, inventory adjustments, and shipping and receiving of merchandise following processes and guidelines. Notifies the appropriate Manager when inventory issues are discovered.

*Monitors compliance with Company policies and reports violations of those policies to the appropriate department charged with overseeing that policy.

*Delegates duties and areas of responsibilities to the team.

*Develops action plans to ensure compliance with directed changes (visual, inventory policy etc.).

*Plans and conducts regularly scheduled store meetings.

*Manages the annual inventory process.

*Develops and conducts performance evaluations for the team in accordance with the appropriate evaluation schedule and compensation guidelines. Take the necessary steps to address employee performance issues quickly and consistently. Approves performance evaluations for associates.

*Regularly communicates goals and objectives, sales plans and performance metrics results with all associates. Monitors results to verify that goals are met and/or exceeded. Provides leadership and training to the team in all areas of responsibility with emphasis on leadership skills, goal attainment, employee relations, customer service, product knowledge, visual merchandising and store operation procedures.

*Keeps Manager informed of product, guest or personnel issues.

*Monitors product trends and changes in retail and communicates to the manager.

*Processes employee purchases and if needed, monitor returns in accordance with retail policies; approve guest returns.

*Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.

*Must be able to multitask in a fast-paced environment.

*Assumes duties of Assistant Manager in the absence of the position.

*Builds and maintains effective relationships with internal and external stakeholders

*Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.

WHAT YOU WILL NEED

*Associate's Degree in a related field and three years of retail management experience or equivalent education/experience.

*Knowledge of budgeting, inventory control and visual presentation techniques.

*Ability to direct the activities of the retail stores to achieve optimal results.

Additional Requirements

• Ability to consistently maintain a driving record that meets insurance company requirements.


• Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning regular employment.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.