STORE MANAGER - HOT SPRINGS, NC STORE #7449

Dollar General Corporation; Hot Springs (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Dollar General Corporation is seeking a store leadership professional to manage personnel and day-to-day store operations. You will oversee staffing, training, performance evaluations, and adherence to policies while driving sales, inventory control, and customer service excellence.

The role requires strong organizational skills, knowledge of cash handling, and the ability to manage opening/closing duties and ensure a safe, well-presented store environment.

Qualifications

• Able to read and interpret diagrams, safety rules, operating instructions, and procedures manuals.
• Able to perform basic math calculations including percentages.
• Knowledge of cash handling procedures, cashier accountability and deposits.
• Able to use cash registers to generate reports.
• Knowledge of inventory management and merchandising practices.
• Strong oral and written communication skills.
• Strong interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance.
• Knowledge of cash, facility and safety control policies (deposits, store keys, etc.).
• Good organization skills with attention to detail.
• Able to solve problems and handle diverse situations.

Responsibilities

• Recruits, selects, and retains qualified employees according to laws and company policies; ensures store is properly staffed.
• Provides training, conducts performance evaluations, and counsels staff as needed.
• Makes recommendations on pay rate and advancement.
• Communicates expectations and conducts meetings to reinforce safety and policies.
• Ensures store opens/closes as scheduled and is properly staffed.
• Evaluates store performance and identifies trends, expenses, shrink, and errors.
• Reviews ordering plan and inventory management weekly to meet stock targets.
• Facilitates staging and stocking of merchandise following company processes.
• Maintains merchandise presentation, pricing, and signage.
• Maintains accurate inventory via controls over damages, markdowns and paperwork.
• Maintains cashier integrity and security with proper cash controls.
• Delivers superior customer service leadership.
• Keeps store clean, safe, and well-organized.
• Ensures tools and equipment are available to perform tasks.
• Follows SOPs and company communications; ensures compliance.
• Completes all required paperwork timely.

Skills

Reading plans & rules

Mathematical calculations

Cash handling & deposits

Cash register reports

Inventory management

Communication skills

Interpersonal skills

Recruiting & hiring practices

Cash, safety policies

Detail-oriented

Problem solving

Education

High school diploma or equivalent

Job description

Job Description

Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.

Job Responsibility

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day. Opens the store a minimum of two times per week; closes the store a minimum of two times per week.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well‑organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Working Conditions

• Frequent walking or standing.
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise.
• Some handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two‑wheel dollies, U‑boats, and rolltainers.
• Some lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Fast‑paced environment; moderate noise level.
• Occasional exposure to outside weather conditions.
• Occasional exposure to hazardous cleaning solutions.
• Occasional exposure to extreme cold in freezers.
• Occasional climbing (using step ladder) up to heights of six feet.
• Regular driving own vehicle to attend meetings, to other Dollar General stores, and to make deposits.

Job Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.).
• Good organization skills with attention to detail.
• Ability to solve problems and deal with a variety of situations.

Education/Experience

• High school diploma or equivalent, preferred.
• One year of management experience in a retail environment preferred.

License/Certification Required

Valid driver’s license

About Us

Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

About The Team

Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well‑being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details. This position may be eligible for short‑term incentive opportunities based on individual and/or company performance.