Store Manager, Hillsdale Shopping Center

Ann Taylor; San Mateo (CA); On-site; USD 38,021 - 47,527; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Job summary

Ann Taylor is seeking a Store Manager for the San Mateo location to enhance customer and associate experiences. In this position, you will drive business profitability by focusing on exceptional customer service and community engagement.

The ideal candidate should have 2+ years of experience in retail management, strong leadership skills, and a commitment to fostering an inclusive environment. Benefits include medical insurance, a 401(k) plan, and opportunities for professional development.

Qualifications

• 2+ years retail Store Manager or service industry experience preferred.
• Strong people-management skills with talent development ability.
• Effective leadership and communication skills are essential.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Inspire and coach associates to create genuine customer connections.
• Manage day-to-day operations, including opening and closing the store.

Skills

People management

Customer engagement

Business acumen

Communication skills

Technology proficiency

Job description

About Us

Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, the company has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between).
Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We meet you at every milestone with opportunities and benefits to make life better in and outside of work.

About The Role

As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

In This Role, You'll Have The Opportunity To

• Cultivate a customer‑focused environment that consistently delivers exceptional customer experiences.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build an effective store team through training, coaching, and talent development.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Develop a strong operational dynamic within the team to achieve store goals.
• Promote in‑store community events and philanthropic partnerships.
• Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
• Analyze reporting to develop short‑ and long‑term retail plans.
• Manage the day‑to‑day operations of the store, including opening and closing.

You'll Bring To The Role

• 2+ years retail Store Manager or service industry experience (preferred).
• Brings a hospitality mindset when engaging with customers and associates.
• Strong people‑management skills and an ability to develop talent.
• Effective leadership, interpersonal, and communication skills.
• Technology proficient and ability to operate a point‑of‑sale system.
• Strong business acumen and ability to develop strategies and create action plans to drive results.
• Action‑oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid time off & holidays.
• Opportunities for monthly bonuses.
• Merchandise discounts plus eligibility for discounts at our sister brands.
• Professional development and opportunities for advancement across our brands.
• Community impact through our philanthropic partnerships.

Location

Store 2525-Hillsdale Shopping Center-ANN-San Mateo, CA 94403

Position Type

Regular/Full time

Pay Range

$27.60 - $34.50 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.