Store Manager - Google Store Retail Georgetown

Mosaic North America; Washington (District of Columbia); On-site; USD 95,000 - 102,000; Full time

Job summary

Mosaic Sales Solutions US Operating Co, LLC in Washington, DC is seeking a Store Manager to lead the Google retail environment, fostering a consumer-first service culture while driving store operations and overall performance. The role requires balancing strategic planning with hands-on leadership to guide the entire store team and deliver strong business results.

Salary base ranges from $95,000 to $102,000 with KPI-based bonuses and company benefits.

Qualifications

• Experience: 6–8 years of retail management in high-touch, customer-facing environments.
• Bachelor’s degree preferred; however, a mix of experience and education may suffice.
• Strong verbal and written communication; working knowledge of G-Suite.

Responsibilities

• Team Leadership: oversee hiring, development, discipline and scheduling to build a high-performing team.
• Engagement & Culture: create an inclusive environment and manage events to grow customer knowledge.
• Performance Coaching: coach on sales techniques, metrics and product performance.

Skills

Results-Oriented

Decision Quality

Communication

Education

Bachelor’s degree preferred

Job description

Description

Role Overview: The Store Manager is the primary leader of the Google retail environment, responsible for cultivating an outstanding "consumer-first" service culture while driving overall operational excellence. You will be fully accountable for the execution of sales, service, and customer experience initiatives, ensuring the store remains "Radically Helpful" for every guest. This role requires a balance of strategic planning and hands‑on floor leadership to manage the entire store team and deliver high‑performing business results.

Annual Base compensation

$95,000-$102,000 + KPI based Bonus + Company Benefits

Responsibilities

• Team Leadership: Oversee all employee management, including hiring, development, discipline, and scheduling, to build a diverse, high-performing team.Operational Accountability: Responsible for maintaining adequate inventory levels, overseeing store appearance, and completing all accounting and paperwork associated with cash receipts and physical inventories.
• Engagement & Culture: Create an inclusive, collaborative environment and manage the team to deliver event content that grows customer knowledge and engagement.
• Performance Coaching: Spend the majority of time on the sales floor coaching personnel on sales techniques, reputation metrics, and providing feedback to improve product performance.
• Strategic Planning: Partner with the Regional Store Manager on staffing forecast plans and successfully execute the launch of new products, services, or processes.
• Compliance: Drive operational compliance for back-office processes and conduct monthly cost reviews of overtime, discounts, and returns.

Qualifications

Success Profile & Skills

• Results-Oriented: Passion for meeting and exceeding goals related to revenue, productivity, and customer reputation.
• Decision Quality: Ability to utilize professional expertise to solve complex problems and analyze issues effectively.
• Communication: Strong verbal and written communication skills with a working knowledge of G-Suite.
• Experience: 6–8 years of retail management in high-touch, customer-facing environments.
• Education: A Bachelor’s degree is preferred; however, a relative combination of adequate work experience and education may be sufficient in place of the degree.

About Us

Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales — we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action — whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail] . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Marketing

Salary Range: $95000.00 - $102000.00

Company: Mosaic Sales Solutions US Operating Co, LLC

Req ID: 41027

Employer Description: US<MOSAIC>EMP_DESC