Store Manager - DMV North Area

R555US DTLR, Inc.; Columbia (MD); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401K plan

Medical insurance

Dental insurance

Vision insurance

Sick leave

Parental leave

Company-paid time off

Job summary

DTLR, Inc. is seeking a Store Manager to oversee day-to-day operations across multiple DMV North locations, drive sales, and ensure exceptional customer service in a fast-paced retail environment.

You will lead store teams, manage merchandising, control expenses, and develop staff through training and evaluations, with a standard work week of at least 46 hours and opportunities for advancement within a growing lifestyle retailer.

Qualifications

• Requires minimum of one (1) year in retail management.
• Strong English communication skills with management staff and customers.
• Demonstrates poise, tact, and diplomacy in varied situations.
• Ability to plan, organize, and prioritize effectively.
• Proven leadership in recruiting, training, and developing store personnel.

Responsibilities

• Oversee quality and performance of store staff.
• Analyze trends to maximize revenue and control costs.
• Ensure compliance with company policies and procedures.
• Lead training to meet store goals and standards.
• Recruit, select and develop store personnel; perform evaluations.
• Manage expenses and strategic planning to meet budget.

Skills

Retail management

English proficiency

Interpersonal skills

Strategic planning

Time management

Analytical skills

Multi-tasking

Leadership

Communication

Education

Retail management experience

Tools

Microsoft Office

Job description

Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our success.

This post is for Store Manager positions at all DMV North area locations.

Locations

• 015 - Columbia Mall, Columbia, MD 21044
• 027 - Wheaton Plaza, Wheaton, MD 20902
• 093 - Towne Centre at Laurel, Laurel, MD 20707
• 106 - Greenway Center, Greenbelt, MD 20770
• 151 - Largo Town Center, Upper Marlboro, MD 20774
• 155 - Arundel Mills, Hanover, MD 21076
• 160 - Ellsworth Place, Silver Spring, MD 20910
• 166 - Enterprise Plaza, Lanham, MD 20706
• 162 - PG Plaza, Hyattsville, MD 20782
• 014 - Senator Square, Washington DC, 20018
• 043 - Rhode Island Place, Washington DC, 20018
• 880 - 9th & H Streets, Washington DC, 20002

Position Summary

The primary purpose of the Store Manager is upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

Essential Duties And Responsibilities

• Responsible for overall quality and performance of the retail store staff.
• Analyzes and measures business trends to maximize revenues and control costs at or better than plan.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Responsible for the recruitment, selection and training and development of store personnel.
• Conducts annual performance evaluations for all store employees.
• Manages expenses and develops strategies that position stores to perform in accordance with the budget.
• Monitors and identifies issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Identifies market conditions and merchandise opportunities and communicates valuable information to the District Manager for maximizing goals and objectives.
• Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Performs other duties as may be assigned.

Work Schedule

A standard work week consists of a minimum of 46 hours. Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays.

Qualifications

• Education And/or Experience Requires a minimum of one (1) year in retail management.
• Skills And Knowledge Requirements: Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations.
• Position continually requires demonstrated poise, tact, and diplomacy.
• Must demonstrate an ability to think strategically, plan and organize effectively.
• Must be able to maintain an exemplary degree of professionalism in all situations.
• Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Results driven with demonstrated critical and creative thinking skills.
• Project management, time management, analytical and superior organizational skills required.
• Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
• Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
• The ability to execute directives with precision and consistency.
• Working knowledge of Microsoft office products is required.
• Willing to work in multiple stores in the assigned district.

Physical Requirements

Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs. Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility. The incumbent must be able to work in a fast-paced environment. Must have reliable transportation. Must be willing to travel via car, plane or train.

Compensation

Store Manager pay range: $20.65-$28.15 (Maryland) and $24.05-$28.55 (Washington DC) with bonus opportunities in addition to base pay if store KPIs are met.

• All roles are eligible for the company 401K plan.
• Full time roles will be eligible for medical, dental, vision, sick leave, parental leave, and company-paid time off.

General Information

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DTLR is one of the country’s most successful lifestyle retailers with over 400 stores in 26 states. In fusing together our passion for fashion, entertainment, sports and community empowerment, there is no doubt we run the streets. We employ more than 5,000 amazing people who are experts in style and passionate about everything sneaker culture.