Store Manager-ANN - Exempt

LOFT; Queenstown (MD); On-site; USD 54,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Monthly bonuses

Employee discounts

Professional development

Job summary

LOFT is seeking a proactive Store Manager in Queenstown, MD to lead customer and associate experiences, drive profitable performance, and maintain visual standards. The role emphasizes coaching team members, fostering an inclusive environment, and leveraging data to guide store strategies.

A hospitality mindset and strong leadership are essential for team development and exceptional guest service. You will be responsible for daily operations, achieving store goals, and engaging with the

Qualifications

• 2+ years retail Store Manager or service industry experience.
• Hospitable mindset when engaging with customers and associates.
• Strong people management and leadership skills.
• Effective communication and interpersonal skills.
• Tech-savvy; proficient with POS systems.
• Strong business sense and ability to develop strategies and action plans.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Hire, coach, and develop store team to reach潜潜潜潜潜潜潜潜潜潜潜潜潜潜潜潜潜/
• Oversee omnichannel shopping experience and use technology to provide seamless service.
• Manage day-to-day store operations, including opening and closing.
• Analyze reporting to develop short- and long-term retail plans.
• Promote in-store community events and partnerships.

Skills

Store management

Customer service

Leadership

Communication

Tools

POS system

Job description

About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.The impact you can haveIn this role, you'll have the opportunity to:Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.Use technology to provide customers with a seamless omnichannel shopping experience.Hire and build an effective store team through training, coaching, and talent development.Create an inclusive store environment for associates where everyone feels welcome and engaged.Develop a strong operational dynamic within the team to achieve store goals.Promote in-store community events and philanthropic partnerships.Use tools and reporting to oversee store profitability, effective budgeting, and payroll.Analyze reporting to develop short and long-term retail plans.Manage the day-to-day operations of the store, including opening and closing.You'll bring to the role2+ years retail Store Manager or service industry experience (preferred)Brings a hospitality mindset when engaging with customers and associatesStrong people management skills and an ability to develop talentEffective leadership, interpersonal, and communication skillsTechnology proficient and ability to operate a point-of-sale systemStrong business acumen and ability to develop strategies and create action plans to drive resultsAction-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlinesBenefitsMedical, dental, and vision insurance401(k) planPaid time off & holidaysOpportunities for monthly bonusesMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 2303 - Queenstown Premium Outlets-ANN-Queenstown, MD 21658Position Type:Regular/Full timePay Range:$53,980.00 - $64,780.00 USDEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.