Store Manager 971

R301US Hibbett Retail, Inc.; Marietta (OH); On-site; USD 22,000 - 26,000; Full time

Job summary

R301US Hibbett Retail, Inc. in Marietta, Ohio is seeking a Store Manager to lead store sales efforts across departments and supervise overall operations for efficiency and profitability.

The role requires experience in retail, footwear, and team leadership, with a focus on customer service excellence and strong communication with District Managers.

Qualifications

• Bachelor's degree in business or a related field is required or equivalent experience.
• Experience in a retail environment, preferably in footwear and athletic apparel.
• Experience in managing and cultivating a sales team.
• 3-5 years of customer service experience.
• 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem solve and juggle multiple tasks and priorities.
• A strong commitment to customer service.
• Strong leadership and communication skills.

Responsibilities

• Drive store sales and sales goals, focusing on company growth.
• Manage and control store assets and operations.
• Directs and oversees all sales efforts in the store.
• Train and mentor store associates in sales strategies and skills.
• Monitor store metrics: sales, inventory, and expenses to drive profit.
• Collaborate with District Sales Manager on policies and goals.
• Direct staff to complete responsibilities across departments.
• Mentor a team of sales associates and managers in training.
• Recruit, hire, train, discipline, and evaluate personnel.
• Manage payroll and scheduling to meet labor goals.
• Ensure store security and partner with Asset Protection to reduce shrink.
• Communicate inventory movement to the District Sales Manager.
• Implement marketing plans and monitor customer trends.

Skills

Leadership

Customer service

Communication

Retail operations

Team development

Education

Bachelor's degree in business or related field

Job description

HB: 00971 Marietta, Ohio (Lafayette Center)R301US Hibbett Retail, Inc.Hourly:$16.50 - $19.90Job Title: Store ManagerDepartment: OperationFLSA Status: Non-ExemptReports To: District Sales ManagerSUMMARYThe Store Manager oversees and is responsible for the store's sales efforts in each department in the store and supervises the store's overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds the organization's policies, goals, and standard to the store's sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism portrayed to employees, customers, and the community. The Store Manager is knowledgeable in each product area or department in our store. The Store Manager is passionate about giving outstanding customer service and promoting the merchandise in stores.ESSENTIAL DUTIES AND RESPONSIBILITIESIs responsible for driving store sales and sales goals, consistently focused on company growth.Manage and control the assets of the company by managing their designated store.Directs and oversees entire sales efforts in the store. Training and mentoring store associates in sales strategies and skills.Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory and expenses that together produce profit.Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.Directs staff to ensure all responsibilities and standards in each department are completed.Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manages the store's payroll and schedule to ensure the store is meeting labor goals.Maintain proper security for the store. Partners with Asset Protection to prevent theft and lower shrink.Communicates with District Sales Manager and keep them informed as to inventory movement. Driving inventory goals and strategies.Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends.Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities.Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.SUPERVISORY RESPONSIBILITIESManages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Is responsible for the overall direction, coordination, and evaluation of this unit.Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.QUALIFICATIONSBachelor's degree in business or a related field or equivalent experience.Experience working in a retail environment, preferably in footwear and athletic apparel.Experience in managing and cultivating a sales team.3-5 years of customer service experience. 3+ years of management experience.Excellent interpersonal and communication skills.Ability to work in a fast-paced environment.Analytical thinker with demonstrated business acumen.Ability to problem solve and juggle multiple tasks and priorities.A strong commitment to customer service.Strong leadership and communication skills.Hibbett's Privacy PolicyCandidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett’s Privacy Policy to understand how the information you provide will be utilized and safeguarded.By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy . Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.