Store Manager 816

Hibbett; Bogalusa (LA); On-site; USD 20,664 - 26,174; Full time

Job summary

Hibbett in Bogalusa, LA, is seeking a Store Manager to lead store sales efforts and oversee overall operations. You will direct and mentor the sales team, manage inventory, and uphold brand standards to maximize profitability.

The role requires a strong customer service mindset, experience managing teams in retail, and the ability to work in a fast-paced environment. This position reports to the District Sales Manager and is based at the store location.

Qualifications

• Bachelor's degree in business or a related field or equivalent experience.
• Experience working in a retail environment, preferably footwear and athletic apparel.
• Experience in managing and cultivating a sales team.
• 3-5 years of customer service experience. 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem-solve and juggle multiple tasks and priorities.
• A strong commitment to customer service.
• Strong leadership and communication skills.

Responsibilities

• Drive store sales and achieve sales goals for the store.
• Manage assets and designated store operations.
• Direct and oversee sales, train staff in sales strategies.
• Monitor sales statistics, inventory and expenses for profitability.
• Collaborate with District Sales Manager on policies and goals.
• Direct staff to meet department standards.
• Mentor Sales Associates, Assistant Managers, and Managers in Training.
• Handle recruiting, hiring, training, payroll and scheduling to meet labor goals.
• Maintain security and prevent shrink with Asset Protection.
• Communicate inventory movement and drive inventory goals.
• Contribute to marketing plans and stay aware of customer trends.
• Stay informed on competition and community events for opportunities.
• Deliver exceptional customer service per policy manuals.
• Protect company assets and report potential fraud risk.

Skills

Retail management

Team leadership

Customer service

Communication

Analytical thinking

Problem solving

Fast-paced environment

Store operations

Sales

Education

Bachelor's degree in business or related field

Job description

Location

HB: 00816 Bogalusa, Louisiana (Shopyard Square)

Compensation

Hourly: $15.00 - $19.50

Job Title

Store Manager

Department

Operation

FLSA Status

Non-Exempt

Reports To

District Sales Manager

Summary

The Store Manager oversees and is responsible for the store's sales efforts in each department in the store and supervises the store's overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds the organization's policies, goals, and standard to the store's sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism portrayed to employees, customers, and the community. The Store Manager is knowledgeable in each product area or department in our store. The Store Manager is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties and Responsibilities

• Drive store sales and sales goals, consistently focused on company growth.
• Manage and control the assets of the company by managing their designated store.
• Direct and oversee entire sales efforts in the store; train and mentor store associates in sales strategies and skills.
• Stay constantly acquainted with all aspects of the store including sales statistics, inventory, and expenses that together produce profit.
• Consult and collaborate with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
• Direct staff to ensure all responsibilities and standards in each department are completed.
• Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
• Carry out personnel recruiting, hiring, training, discipline, and evaluation; manage the store's payroll and schedule to ensure the store meets labor goals.
• Maintain proper security for the store; partner with Asset Protection to prevent theft and lower shrink.
• Communicate with District Sales Manager and keep them informed as to inventory movement; drive inventory goals and strategies.
• Provide information and consistently and vigorously follow through on all marketing and advertising plans and stay aware of customer trends.
• Keep abreast of competition and new ideas and stay informed on community related events to take advantage of potential opportunities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and inform management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• Manage subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Responsible for overall direction, coordination, and evaluation of this unit.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Interview, hire, train and evaluate employees; plan, assign and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems.

Qualifications

• Bachelor's degree in business or a related field or equivalent experience.
• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Experience in managing and cultivating a sales team.
• 3-5 years of customer service experience. 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem‑solve and juggle multiple tasks and priorities.
• A strong commitment to customer service.
• Strong leadership and communication skills.