STORE MANAGER - 21 and older only

∙ Elijah House Foundation; Oakman (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

Dollar General in Alabama seeks a Store Manager to oversee daily store operations, staffing, and customer service leadership. You will lead hiring, training, and performance management while ensuring in-stock targets, merchandising standards, and loss prevention practices are enforced.

The role requires strong organizational skills, sales analysis, and the ability to coach staff in a fast-paced retail environment.

Qualifications

• Read and interpret documents such as diagrams, safety rules, procedures.
• Perform basic math calculations and percentages.
• Handle cash and deposits with accuracy.
• Use IBM cash register functions to generate reports.
• Manage inventory and merchandising practices.
• Communicate clearly in speaking and writing.
• Interact effectively with staff and customers.
• Understand recruiting, interviewing, hiring and termination processes including laws.
• Follow cash, safety, and facility policies and procedures.
• Maintain organization and attention to detail.
• Navigate varied situations with limited standardization.
• Preference for bilingual Spanish speakers.

Responsibilities

• Recruit, hire, and retain qualified employees while ensuring staffing levels.
• Provide training, conduct evaluations, and counsel or terminate as needed.
• Recommend pay rates and advancement opportunities.
• Communicate performance and safety expectations; coordinate meetings.
• Open and close the store regularly and ensure proper staffing.
• Analyze operating statements for sales, profitability, and trends.
• Manage inventory and ordering plans to meet in-stock targets.
• Facilitate staging, stocking, and storage of merchandise.
• Ensure proper presentation, pricing, and signage of products.
• Maintain accurate inventory and control damages and shrink.
• Ensure cash control and security practices are followed.
• Provide superior customer service leadership.
• Maintain a clean, safe, organized store and environment.
• Ensure tools and equipment are available for required tasks.
• Complete paperwork and documentation on schedule.

Skills

Cash handling procedures

Inventory management

Merchandising practices

Reading and interpreting documents

Mathematical calculations

Cashier accountability

Oral and written communication

Interpersonal skills

Recruiting and hiring practices

Safety and security policies

Organizational skills

Problem solving

Bilingual Spanish preferred

Education

High school diploma or equivalent

Job description

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

Job Details

GENERAL SUMMARY

Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.

DUTIES and ESSENTIAL JOB FUNCTIONS

• Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
• Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
• Make recommendations regarding employee pay rate and advancement.
• Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
• Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
• Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
• Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
• Provide superior customer service leadership.
• Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
• Ensure that store is adequately equipped with tools necessary to perform required tasks.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
• Complete all paperwork and documentation according to guidelines and deadlines.

Qualifications

KNOWLEDGE and SKILLS

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
• Good organization skills with attention to detail.
• Ability to solve problems and deal with a variety of situations where limited standardization exists.
• Certain store locations may give preference to bilingual Spanish speakers.

WORK EXPERIENCE and/or EDUCATION

• High school diploma or equivalent strongly preferred.
• One year of management experience in a retail environment preferred.

COMPETENCIES

• Aligns motives, values and beliefs with Dollar General values.
• Supports ownership by tapping into the potential of others.
• Acts as a liaison between the corporate office and store employees.
• Fosters cooperation and collaboration.
• Interacts with staff tactfully yet directly and maintains an open forum of exchange.
• Demonstrates responsiveness and sensitivity to customer needs.
• Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
• Provides continuous attention to development of staff.
• Recruits, hires and trains qualified applicants to fulfill a store need.
• Ensures store compliance to federal labor laws and company policies and procedures.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS

• Frequent walking and standing.
• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing (using ladder).
• Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
• Fast-paced environment; moderate noise level.
• Occasionally exposed to outside weather conditions.

Dollar General Corporation is an equal opportunity employer.

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