Store Manager

Kroc Center; Zion (IL); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

Paid time off

Job summary

The Salvation Army store in Zion, IL is seeking a Store Manager to lead daily operations, supervise staff, and drive sales while upholding the organization’s mission of serving those in need. You will oversee donations, pricing, customer service, and reporting, ensuring compliance and a positive shopping environment.

Ideal candidates bring 2+ years in staff leadership, strong cash handling skills, and proficient use of POS and office software.

Qualifications

• Strong leadership and team-building skills.
• Proficiency in cash handling and basic financial management.
• Ability to work a flexible schedule, including weekends and holidays.
• Excellent communication in English with customers and coworkers.

Responsibilities

• Recruit, train, and supervise store staff.
• Manage scheduling and payroll processing.
• Oversee donations, pricing, presentation, and inventory tracking.
• Ensure safety, maintenance, and OSHA compliance.
• Provide daily reports on store production and sales and handle customer inquiries.

Skills

Leadership

Staff management

Cash handling

English proficiency

Basic computer skills

Education

2 years' experience in staff management and development

Tools

POS system

Payroll program

Microsoft Office

Job description

Hours: 8:30am-4:00pm (hours will vary, includes Saturday)

Store Manager - The Salvation Army

About Us

The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Job Overview

Join our team in "Doing the Most Good" as a Store Manager. We're seeking a dynamic and experienced Store Manager to lead one of our Salvation Army stores. This role is crucial in supporting our mission through efficient store operations, staff management, and community engagement. You'll be responsible for overseeing all store operations, including staff supervision, sales performance, store maintenance, customer service, banking, and record keeping, while ensuring that all functions support our mission of serving those in need in our community.

Key Responsibilities

Leadership & Staff Management

• Recruit, train, and supervise store staff
• Manage scheduling and payroll processing
• Implement company policies and practices in employee relations

Store Operations

• Develop and implement strategies to meet production and sales goals
• Oversee donation processes, product sorting, pricing, and presentation
• Manage store maintenance, safety, and appearance
• Ensure compliance with OSHA and Salvation Army safety policies

Customer Experience

• Create an enjoyable shopping environment
• Set an example for positive customer interactions
• Oversee cash handling procedures and daily deposits
• Work within budget parameters
• Manage inventory tracking for designated product lines

Communication & Reporting

• Maintain open communication with Regional Manager and Department Heads
• Provide daily reports on store production and sales
• Address customer complaints and provide education about the program

Supervisory Responsibility

• In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff
• Train and supervise the store staff
• In collaboration with the Regional Manager, provide direct reports with a personnel review
• Review and approve time and attendance for store personnel using the current payroll system
• Check time logs regularly, following all current regulations and trainings

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment

Qualifications

Education & Experience

• 2 years' experience in staff management and development or combination of education and experience

Skills & Abilities

• Strong leadership and team-building skills
• Proficiency in cash handling and basic financial management
• Ability to work a flexible schedule, including early/late shifts, weekends, and holidays
• Ability to speak, write and understand English in a manner sufficient for effective communication with customers, management and coworkers
• Basic computer skills including but not limited to the use of the Point of Sales System; the payroll program, Microsoft Office Suite and all other programs or systems that are adopted by the
• Good speaking, hearing and vision ability, and excellent manual dexterity

Certifications

• Valid Driver's License
• Must pass a motor vehicle record search

Physical Requirements

• Regularly required to stand, use hands, handle, feel, hear, and talk
• Frequently required to walk and reach with hands and arms
• Occasionally required to climb, balance, stoop, kneel, or crouch
• Must regularly lift and/or move up to 50 pounds, and occasionally up to 100 pounds
• Specific vision abilities required: close vision, distance vision, and ability to adjust focus
• Store environment with quiet to moderate noise level
• May be dusty and experience temperature fluctuations based on weather
• May stand for extended periods
• Work is performed in a typical retail store/warehouse environment

Travel

• May be required to travel to various locations for work or training, including monthly management training

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Additional Information

Full-TimeBenefits Package

Insurance & Financial

• Comprehensive medical, dental, vision, and hearing coverage
• Voluntary life insurance
• 403(b) retirement savings plan (immediate eligibility)

Paid Time Off