Store Manager

DICK'S Sporting Goods, Inc.; West Des Moines (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

DICK'S Sporting Goods in West Des Moines, IA is seeking a Store Manager who leads by example, coaches teams, and drives sales and excellent customer service. You will oversee daily store operations, ensure visual standards, manage staffing, and foster a safe, inclusive shopping environment.

Reporting to the district leadership, you will hire and develop talent, analyze performance data, control expenses, and build strong community relationships while delivering profitable results for the store

Qualifications

• 3 years Retail Store Manager experience or 5 years of related management/customer focused experience
• Strong problem-solving ability and analytical skills
• Proficiency in MS Office
• Must have strong people management skills and an ability to develop talent.
• Flexible availability - including nights, weekend, and holidays

Responsibilities

• Oversee store operations and ensure a hassle-free shopping experience for customers.
• Drive sales and profitability through customer satisfaction and data analysis; manage expenses and staffing budgets.
• Guarantee floor sets, visual standards, store cleanliness, organization and safety.
• Lead recruitment/interviews and build a diverse, capable store team.
• Foster community involvement and relationships with local leaders.
• Coach and develop teammates; lead through instruction and support.
• Create an inclusive store environment where teammates and customers feel welcome and respected.

Skills

People management

Problem-solving

Analytical skills

Customer focus

Flexibility

Education

High School Diploma or equivalent

Tools

MS Office

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW:

DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations.

The Store Manager has a commitment to their store team, customers, and the community they serve. They're accountable for increasing company business results and delivering operational goals while prioritizing coaching and development to equip their team and ensure a hassle-free shopping experience for all customers.

• Directly involved in the interview/hiring process and builds an effective store team by ensuring a diverse mix of backgrounds, skillsets, perspectives, and experiences are represented.
• Drives sales and profitability through customer satisfaction and data analysis to uncover customer and business trends; control expenses and workforce budgeting.
• Guarantees floor sets are executed, visual standards are met, and the store is clean, organized, and safe.
• Prioritizes community involvement and builds relationships with local leaders.
• Drives shrink (store loss) results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
• Manages team in with a people-first focus by building trust, actively listening, and dedicating time to their team.
• Leads through coaching and development and infuses learning into day-to-day leading.
• Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.

QUALIFICATIONS:

• 3 years Retail Store Manager experience or 5 years of related management/customer focused experience
• Strong problem-solving ability and analytical skills
• Proficiency in MS Office
• Must have strong people management skills and an ability to develop talent.
• Flexible availability - including nights, weekend, and holidays

VIRTUAL REQUIREMENTS:

At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!