Store Manager

AutoZone; University City (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

AutoZone is seeking a Store Manager in University City, MO to lead daily operations and energize a high‑performing team. You will drive sales, manage inventory, and uphold safety and service standards in a fast‑paced retail setting.

You will recruit, train, and coach staff, monitor KPIs, and ensure exceptional customer experiences while maintaining profitable store performance. This role requires a dynamic leader with strong communication and integrity.

Qualifications

• Proven leadership experience with strong communication, decision‑making, and sales‑driving skills.
• Demonstrates integrity, professionalism, and commitment to customer satisfaction.
• Thrives in fast‑paced environments while driving operational excellence and team engagement.
• Capable of fostering a positive work culture focused on development and results.
• Proficient in managing, analyzing, and reconciling Profit & Loss statements.
• Basic automotive parts knowledge.
• Ability to lift, load, and deliver merchandise with attention to safety and accuracy.

Responsibilities

• Lead daily store operations and inspire the team to deliver WOW! customer service in a high‑energy retail environment.
• Provide hands‑on leadership, drive strategic sales growth and operational excellence.
• Recruit, supervise, schedule, train, and develop store personnel.
• Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager.
• Motivate employees to excel and improve productivity.
• Ensure clear communication within the team and provide timely updates.
• Address customer concerns professionally, turning complaints into compliments.
• Conduct opening and closing procedures and manage emergencies per safety protocols.
• Monitor risk, PPE compliance, and overall store safety.
• Drive WOW! customer service, maintain merchandising excellence, and optimize profitability.
• Analyze and reconcile Profit & Loss statements and track store performance.
• Delegate tasks for timely completion and provide regular feedback.

Skills

Leadership

Communication

Sales-driven

Decision making

Integrity

Team engagement

Safety compliance

Job description

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

As a Store Manager at AutoZone, you'll lead daily operations and inspire your team to deliver outstanding customer experiences in a high-energy retail environment. This role blends hands‑on leadership, strategic sales growth, and operational excellence—empowering you to cultivate a culture of success, safety, and WOW! service for both employees and customers.

• Leadership & Team Development
• Recruit, supervise, schedule, train, and develop store personnel.
• Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager.
• Motivate employees to excel in their roles and enhance productivity.
• Communication & Customer Engagement
• Ensure clear and effective communication within the team.
• Follow up on tasks and provide timely updates.
• Address customer concerns professionally, turning complaints into compliments.
• Operational Excellence & Safety Compliance
• Conduct and review all opening and closing procedures.
• Manage emergency situations and follow proper accident protocols.
• Monitor and manage activities related to risk & safety management, ensuring a secure workplace with protective personal protective equipment (PPE) compliance.
• Sales & Performance Metrics
• Drive WOW! Customer Service, creating an outstanding shopping experience.
• Maintain sales productivity, store appearance, and merchandising excellence.
• Monitor cash flow, inventory, and security control to optimize profitability.
• Analyze and reconcile Profit & Loss statements, tracking store performance.
• Process & Team Collaboration
• Delegate merchandising tasks efficiently, ensuring timely completion.
• Provide performance feedback, conduct evaluations, and foster a culture of success.

Supervisory Responsibilities

• The Store Manager is the direct supervisor for all store-level employees.

What We Are Looking For

• Basic automotive parts knowledge.
• Proven leadership experience with strong communication, decision-making, and sales-driving skills.
• Demonstrates integrity, professionalism, and commitment to customer satisfaction.
• Thrives in fast-paced environments while driving operational excellence and team engagement.
• Capable of fostering a positive work culture focused on development and results.
• Proficient in managing, analyzing, and reconciling Profit & Loss statements.
• Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
• Flexibility to work evenings, weekends, and holidays as business needs arise.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Service Excellence (ASE) Certification preferred