Store Manager

DICK'S Sporting Goods; Town of Orchard Park (NY); On-site; USD 87,000 - 150,000; Full time

Job summary

DICK'S Sporting Goods in Orchard Park, NY, is seeking a passionate, people-first Store Manager to oversee day-to-day store operations and lead a diverse team.

You will drive sales and profitability through exceptional customer service, data analysis, and strict adherence to safety and loss prevention. The role emphasizes coaching, development, and creating an inclusive environment where teammates and customers feel welcome.

Qualifications

• 3 years Retail Store Manager experience or 5 years of related management/customer focused experience.
• Strong problem-solving ability and analytical skills.
• Proficiency in MS Office.
• Must have strong people management skills and an ability to develop talent.
• Flexible availability – including nights, weekend, and holidays.

Responsibilities

• Oversee store operations with a focus on people-first leadership.
• Drive sales and profitability through customer satisfaction and data analysis.
• Guarantee floor sets, visual standards, cleanliness, organization, and safety.
• Prioritize community involvement and build relationships with local leaders.
• Drive shrink results through compliance with safety, loss prevention, and cash-handling procedures.
• Lead and coach the team, infusing learning into day-to-day leadership.
• Create an inclusive store environment where teammates and customers feel welcome and respected.

Skills

Problem solving

Analytical skills

People management

Talent development

MS Office

Tools

MS Office

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Overview

DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations.

The Store Manager has a commitment to their store team, customers, and the community they serve. They’re accountable for increasing company business results and delivering operational goals while prioritizing coaching and development to equip their team and ensure a hassle-free shopping experience for all customers.

• Directly involved in the interview/hiring process and builds an effective store team by ensuring a diverse mix of backgrounds, skillsets, perspectives, and experiences are represented.
• Drives sales and profitability through customer satisfaction and data analysis to uncover customer and business trends; control expenses and workforce budgeting.
• Guarantees floor sets are executed, visual standards are met, and the store is clean, organized, and safe.
• Prioritizes community involvement and builds relationships with local leaders.
• Drives shrink (store loss) results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
• Manages team in with a people-first focus by building trust, actively listening, and dedicating time to their team.
• Leads through coaching and development and infuses learning into day-to-day leading.
• Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.

Qualifications

• 3 years Retail Store Manager experience or 5 years of related management/customer focused experience
• Strong problem-solving ability and analytical skills
• Proficiency in MS Office
• Must have strong people management skills and an ability to develop talent.
• Flexible availability – including nights, weekend, and holidays

Virtual Requirements

At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

Targeted Pay Range: $87,000.00 - $150,000.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.