Store Manager

Semper Laser; Town of Florida (NY); On-site; USD 90,000 - 170,000; Full time

Job summary

Semper Laser seeks a highly motivated, commission-driven Clinic Sales Manager to lead all clinic sales initiatives, conduct consultations, close high-value treatment plans, and coach the sales team while driving revenue. The role emphasizes delivering a luxury client experience and achieving performance targets under the Clinic Director.

The ideal candidate has proven leadership in consultative sales, strong closing skills, and expertise in aesthetics or high-ticket environments.

Qualifications

• Bachelor's or Associate in Business/Marketing (preferred)
• 5+ years of consultative sales experience
• Leadership or sales-management experience preferred
• Experience in aesthetics, medical spa, luxury retail, or high-ticket sales strongly preferred
• Strong communication and closing skills

Responsibilities

• Lead clinic sales efforts to consistently achieve and exceed sales goals
• Execute sales strategies to increase revenue, improve conversion rates, and maximize average ticket value
• Monitor KPI metrics and report to senior leadership
• Conduct personalized consultations identifying client goals and outcomes
• Educate clients on laser hair removal, treatment expectations, technology, safety, pricing, and financing
• Train and mentor Clinic Coordinators and Technicians in consultative selling and closing techniques
• Maintain CRM records and oversee scheduling, reporting, and administrative tasks

Skills

Consultative sales

Leadership

Closing high-value deals

Client education

Team coaching

Education

Bachelor's or Associate in Business/Marketing

Tools

CRM experience

Job description

We are looking for a *highly motivated, commission-driven sales leader* who is hungry to win and passionate about helping clients transform their confidence while maximizing their own earning potential. The ideal candidate thrives in a fast-paced, consultative sales environment, leads by example, and has a proven track record of consistently exceeding sales goals.

The *Clinic Sales Manager* is responsible for leading all sales initiatives within the clinic while actively conducting consultations, closing high-value treatment plans, coaching the sales team, and driving overall clinic revenue. This individual serves as the sales expert within the location, ensuring every client receives an exceptional consultation experience while developing the team to achieve and exceed performance expectations. The Clinic Sales Manager reports directly to the Clinic Director and plays a critical role in driving revenue growth, sales performance, and delivering a luxury client experience.

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Essential Job Functions

• * Lead the clinic's sales efforts by consistently achieving and exceeding individual and clinic sales goals.
• * Execute sales strategies designed to increase revenue, improve conversion rates, and maximize average ticket value.
• * Monitor sales performance and KPI metrics while providing regular reporting to senior leadership.
• * Lead by example through daily consultations and high-level sales performance.
• * Conduct personalized consultations by identifying each client's goals, concerns, and desired outcomes.
• * Educate clients on laser hair removal, treatment expectations, technology, safety, pricing, and financing options.
• * Build trust through education while creating customized treatment plans that meet each client's needs.
• * Confidently present recommendations, overcome objections, and close treatment plans.
• * Create urgency through ethical sales techniques while maintaining an exceptional client experience.
• * Maintain a consistent follow-up strategy to maximize lead conversion and minimize lost opportunities.
• * Promote package upgrades, additional treatment areas, memberships, and complementary services when appropriate.

Team Development

• * Train, coach, and mentor Clinic Coordinators and Technicians on consultative selling, client education, objection handling, and closing techniques.
• * Conduct regular sales coaching, role-playing, and performance reviews to improve individual and team results.
• * Set clear sales expectations and hold team members accountable for achieving KPI goals.
• * Foster a positive, competitive, and performance-driven sales culture.

Client Experience

• * Deliver a luxury-level consultation experience that exceeds client expectations.
• * Ensure every client feels welcomed, educated, and confident throughout their purchasing journey.
• * Resolve client concerns professionally while protecting the client experience and company reputation.
• * Partner with technicians to ensure seamless communication regarding client goals and treatment expectations.

Operations

• * Ensure compliance with all company policies, procedures, and safety protocols established by the Medical Director.
• * Maintain accurate client documentation and CRM records.
• * Oversee scheduling, reporting, and administrative responsibilities as needed.
• * Maintain the highest standards of cleanliness, professionalism, and clinic presentation.
• * Participate in community events and marketing initiatives to generate new business.
• * Collaborate with Sales, Operations, and Client Services to continually improve the client experience.
• * Perform additional duties as assigned.

Requirements

• * Associate's or Bachelor's Degree in Business, Marketing, or a related field (preferred) or 5 years experience in consultive sales
• * Minimum 5 years of consultative sales experience with a proven record of exceeding sales goals.
• * Previous leadership or sales management experience preferred.
• * Experience in aesthetics, medical spa, cosmetic, luxury retail, or other high-ticket sales environments strongly preferred.
• * Strong leadership, coaching, and team development skills.
• * Exceptional communication, presentation, and relationship-building abilities.
• * Strong closing skills with the ability to train others to sell effectively.
• * Highly self-motivated, competitive, and results-driven.
• * CRM experience preferred.
• * Laser Hair Removal or aesthetic industry knowledge is a plus.

Key Performance Indicators (KPIs)

• * Clinic sales revenue
• * Consultation conversion percentage
• * Average ticket value
• * Follow-up completion rate
• * Client satisfaction scores

Schedule

• * Required to work 4–5 weekdays and weekends as business needs require.
• * 45–55 hours per week.
• * End-of-month attendance is mandatory.
• * Minimum of 3 days per week in the clinic.
• * 1 day per week supporting community events and lead generation initiatives.

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Physical Requirements

The physical demands described here are representative of those required to successfully perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to communicate with clients and team members, stand or sit for extended periods, walk throughout the clinic, use a computer and phone, reach with hands and arms, and occasionally lift up to 25 pounds. Employees must be able to access all areas of the clinic and maintain a professional presence throughout the workday.

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Training

Out-of-state training may be required. Approved travel expenses will be covered by the company.