Store Manager

capcareers; Springfield (MA); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Weekly pay

Full benefits

Job summary

Capcareers is hiring a Store Manager in Springfield, MA, responsible for overseeing daily operations, driving sales, and leading the staff. The ideal candidate must have management experience, a valid driver's license, and a GED or high school diploma.

Responsibilities include improving customer satisfaction, managing inventory, recruiting staff, and ensuring financial reporting accuracy. Competitive pay starts at $21.00 per hour with full benefits.

Qualifications

• Previous management experience is required.
• Strong leadership skills and a passion for retail management.
• Valid driver's license.

Responsibilities

• Oversee daily store operations ensuring efficient execution.
• Drive sales and improve customer satisfaction.
• Recruit and manage store associates.
• Manage inventory levels and ensure product availability.
• Handle cash management and prepare financial reports.

Skills

Management experience

Leadership

Customer service

Sales analysis

Education

GED or high school diploma

Job description

Now Hiring - Store Manager

Previous management is required

• Weekly pay
• Full benefits
• Valid driver's license required
• GED or high school diploma required
• Some travel to other store locations may be required
• Starting at $21.00 Per Hour

CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!

Position Description

The Store Manager will be responsible for overseeing the daily operations of the store, driving sales, managing staff, and ensuring that the store provides an excellent customer experience. The ideal candidate will have strong leadership skills, a passion for retail management, and a commitment to achieving store goals and objectives in a fast‑paced environment.

Responsibilities

Store Operations:

• Oversee all daily store operations, ensuring efficient and effective execution of policies and procedures.
• Ensure the store is well-stocked, organized, clean, and fully operational at all times.
• Monitor store performance and address any operational issues that may arise.
• Ensure that the store meets all local health, safety, and regulatory standards.

Sales & Profitability:

• Drive store sales and customer satisfaction by implementing promotional campaigns and product displays.
• Analyze sales trends and performance reports to identify opportunities for growth.
• Work toward achieving and exceeding store sales and profit targets.
• Monitor expenses and manage the store’s budget to ensure profitability.

Customer Service:

• Lead by example to create a customer‑first culture within the store.
• Handle customer complaints, resolve issues, and ensure a positive shopping experience.
• Implement strategies to enhance customer loyalty and retention.
• Regularly assess and improve customer service standards.

Staff Management & Development:

• Recruit, hire, and train new store associates.
• Manage, coach, and develop a team of employees, ensuring they have the skills and motivation to succeed. This includes being on call to stores during business hours and on nights and weekends.
• Create employee schedules and manage payroll within budget guidelines.
• Provide regular performance feedback, conduct evaluations, and address performance issues as needed.
• Foster a positive and productive work environment to maximize team performance and reduce turnover.

Inventory & Merchandising:

• Manage inventory levels to ensure product availability and minimize shrinkage.
• Oversee ordering, receiving, and restocking of merchandise.
• Conduct regular inventory audits and stock counts.
• Ensure proper product rotation and shelf organization for maximum visibility and sales.

Financial Management:

• Handle cash management, including daily cash reports and register reconciliation.
• Oversee the preparation of financial reports and ensure accuracy.