Store Manager

Signet Jewelers; Salem (NH); On-site; USD 55,000 - 75,000; Full time

Job summary

Signet Jewelers in Manchester, NH seeks a Store Manager to lead daily store operations on-site and deliver an outstanding customer experience. You will drive sales performance, coach staff, and ensure high standards of presentation and loss prevention.

The role requires strong retail leadership, excellent service skills, and proven ability to manage scheduling, inventory, and POS systems in a luxury or jewelry retail environment.

Qualifications

• Demonstrated retail leadership experience supervising teams and store operations.
• Strong customer service, relationship-building, and communication skills.
• Proficiency in POS systems, sales reporting, inventory management, and cash handling.
• Ability to plan, organize, and prioritize work, including scheduling staff.
• Experience with visual merchandising and store presentation.
• Comfort with using digital tools to support sales and operations.
• Commitment to ethical practices and loss prevention.
• Availability to work evenings, weekends, and holidays.
• Prior jewelry or luxury retail experience is beneficial but not required.
• High school diploma or equivalent required; post-secondary education in business or retail management is a plus.

Responsibilities

• Lead daily store operations and drive sales performance.
• Coach and develop store associates; manage scheduling.
• Maintain visual merchandising standards and store presentation.
• Oversee inventory control, cash management, and loss prevention.
• Monitor KPIs and execute promotional activities.
• Foster an inclusive, collaborative environment aligned with Signet’s values.

Skills

Retail leadership

Customer service

POS & finance

Scheduling & planning

Visual merchandising

Digital tools

Loss prevention

Flexible schedule

Jewelry retail experience

Education

High school diploma

Post-secondary education in business/retail management

Tools

POS systems

Sales reporting

Inventory management

Cash handling

Job description

Company Description Signet Jewelers operates approximately 2,600 jewelry stores under well-known brands including Kay Jewelers, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, Blue Nile, Peoples Jewellers, H.Samuel, and Ernest Jones. As a purpose-driven and sustainability-focused company, Signet participates in the United Nations Global Compact and follows a principles-based approach to responsible business. The organization is united by the purpose of “Inspiring Love,” believing that more love in the world creates better outcomes for customers, team members, and communities. Customers rely on Signet to help celebrate life’s most meaningful and personal moments, and the company is committed to honoring that trust. Signet is recognized as a Great Place to Work-Certified™ employer, reflecting its focus on people, values, and long-term impact.

Role Description The Store Manager role at Signet Jewelers in Manchester, NH is a full-time, on-site position responsible for leading daily store operations and creating an exceptional customer experience. The Store Manager oversees sales performance, drives revenue growth, and ensures that team members provide knowledgeable, service-oriented support to customers celebrating important life moments. This role includes coaching and developing store associates, managing scheduling, and maintaining high standards of visual merchandising and store presentation. The Store Manager is accountable for inventory control, cash management, loss prevention, and adherence to company policies and procedures. The position also involves monitoring key performance indicators, executing promotional activities, and fostering an inclusive, collaborative environment aligned with Signet’s purpose and values.

Qualifications

• Demonstrated retail leadership experience, including supervising teams, driving sales, and managing store operations.
• Strong customer service, relationship-building, and communication skills, with the ability to engage diverse customers and team members.
• Proficiency in basic business and financial skills such as POS systems, sales reporting, inventory management, and cash handling.
• Ability to plan, organize, and prioritize work, including scheduling staff, managing tasks, and ensuring timely execution of initiatives.
• Experience with visual merchandising, brand presentation, and maintaining a clean, inviting store environment.
• Comfort with using digital tools and technology to support sales, customer interactions, and operational efficiency.
• Commitment to ethical practices, loss prevention, and compliance with company policies and applicable regulations.
• Availability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
• Prior jewelry, luxury retail, or specialty retail experience is beneficial but not required.
• High school diploma or equivalent required; post-secondary education in business, retail management, or a related field is a