Store Manager

USA GPC Genuine Parts Company; Rockford (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Career development

Job summary

Genuine Parts Company (NAPA) seeks an experienced Store Manager to lead a high‑performing retail team at a NAPA store. You will drive growth, manage P&L, and map initiatives to boost revenue while delivering outstanding customer care.

Lead a dynamic crew, identify new customers and wholesale opportunities, and ensure store assets are protected and the store looks top‑notch. Candidates should have a strong retail mindset and proven leadership capabilities.

Qualifications

• High School Diploma or equivalent required.
• Demonstrated passion for customer care and long-term relationships.
• Knowledge of inventory controls, stocking levels and seasonal shifts preferred.
• Self-motivated with initiative to achieve business goals.
• Customer-focused with high energy in fast-paced stores.
• Ability to operate a cash register and navigate computer/paper catalog systems.
• Team-oriented with a focus on customer care.

Responsibilities

• Identify new customers and revenue opportunities for the store.
• Shift into high gear in a fast-paced retail environment.
• Assist outside sales in identifying, developing and maintaining wholesale accounts.
• Build, guide and develop an engaged crew to deliver customer care and results.
• Drive continuous improvement in processes and procedures.
• Protect and secure store assets.
• Show pride in a store known for safety and appearance.

Skills

Customer service

Leadership

Inventory control

Cash handling

Team leadership

Sales support

Communication

P&L awareness

Education

High School Diploma or equivalent

Tools

Cash register

POS systems

Catalog systems

Job description

Job Description Do you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the right opportunity for you if you: Love Retail Can consistently demonstrate true leadership with vision, collaboration, trust, respect and effectiveness while operating a market leading NAPA store. Know how to take full responsibility for P&L while mapping out initiatives and business plans for the store and solving roadblock issues.

Responsibilities

• Identify new customers and revenue opportunities for the store
• Shift into high gear in a fast-paced retail store environment
• Help outside sales in identifying, developing and maintaining wholesale accounts
• Build, guiding and developing an engaged crew team to deliver checkered flag levels of customer care and business results
• Steer towards continuous improvement in processes and procedures
• Protect and maintaining the security of store assets
• Display pride in navigating a store recognized for safety and appearance

Qualifications

• High School Diploma or equivalent
• Passion for delivering customer care and building long term relationships
• Knowledge of inventory controls, stocking levels and seasonal shifts is a plus
• Personal drive, self-motivation and initiative to accomplish business goals
• Customer focus and high energy in our fast-paced stores
• Ability to operate a cash register and navigating computer and paper catalog systems
• Passion for delivering customer care in a strong team environment

Additional Experience and Certifications

• Technical or Trade school courses or degree
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
• Entirely customer-centric (external/internal)
• ASE Certifications

Why NAPA may just be the right place for you

• Outstanding health benefits and 401K Bonus opportunity
• Stable company. Fortune 200 with a family feel
• Company Culture that works hard, yet takes care of employees
• Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.

GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.