Store Manager

JCPenney; Pittsburgh (Allegheny County); On-site; USD 64,000 - 91,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

Catalyst Brands is seeking a Store Manager to drive profitable sales growth by executing the store strategy, leading the team, managing merchandise and operations, and developing associates.

The role focuses on customer service, sales, and performance standards, with responsibilities including coaching, analyzing sales data, and aligning the team with company initiatives across Catalyst Brands’ JC Penney stores.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum of 5 years retail leadership experience.
• Customer service oriented and able to coach teams.
• Strong leadership and accountability.

Responsibilities

• Lead customer service excellence and coach staff to uphold standards.
• Analyze sales and expenses to identify opportunities and drive growth.
• Coach and develop associates; motivate teams to align with strategy.
• Lead Specialty Businesses and partner with related teams for improvements.
• Ensure performance standards across sales, service, productivity and attendance.

Skills

Customer Service

Sales

Team Development

Specialty Businesses

Performance Standards

Core Competencies

Leadership

Education

Bachelor's degree or equivalent

Job description

Overview

Store Manager

Contributes to profitable sales growth by executing the overall store strategy; including leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs.

Primary Responsibilities

Customer Service

• Models, coaches, and holds team accountable for outstanding customer service.
• Engage with both associates and customers to enhance interactions.
• Conduct store walkthroughs for pricing/signing accuracy.

Sales

• Analyze sales and expense data to identify opportunities.
• Communicate business objectives and performance to the team.
• Strategically drive sales through store walkthroughs and leadership interactions.
• Improve store consistency around key performance metrics
• Participate in peer group discussions to address business trends.

Team Development

• Provide in-the-moment coaching for associates.
• Maintain performance notes and take action on performance gaps
• Enhance each leader's execution abilities and team development.
• Utilize recognition and rewards to reinforce positive behaviors.
• Motivate associates/teams to align with the company's strategy.

Specialty Businesses

• Lead Salon Manager/Beauty Manager/Supervisors and engage related teams.
• Analyze sales and expenses to drive performance and improvements.

Performance Standards

• Support shrink and safety initiatives
• Consistently meet established performance standards, including sales, service, profit, productivity, and attendance

Core Competencies

• Prioritizes Customer - Focuses team efforts on meeting the needs of the external and internal (associate) customer, including the need for work-life balance and well-being.
• Takes Accountability - Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.
• Produces Results- Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose.
• Works Collaboratively-Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit.
• Work experience- Minimum of 5 years retail leadership experience
• Education- bachelor’s degree or equivalent work experience

What you get

• Eligible for bonus under the Management Incentive Plan.

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on merchandise at all Catalyst Brands. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com.

ABOUT CATALYST BRANDS

Catalyst Brands ignites America's most beloved retail brands to make fashion accessible to all. Our portfolio features legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica.

Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands today operates 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada. It also serves leading wholesale accounts in North America and beyond.

For more information, visit catalystbrands.com

Pay Range

USD $63,700.00 - USD $91,000.00 /Yr.