Store Manager

Carter's, Inc.; Pennsylvania; Hybride; USD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

Health benefits

Employee discount 30%

Résumé du poste

Carter’s, Inc. is seeking a Store Manager to lead a team in Pennsylvania, delivering exceptional customer experiences and achieving store KPIs. You’ll coach staff, manage merchandising, and drive growth across loyalty programs and brand initiatives.

We value inclusive leadership, development of talent, and strong collaboration with cross-functional teams to support families as they shop our baby and children's lines.

Qualifications

• Minimum 3 years of retail or related management experience leading direct reports.
• Demonstrated leadership and supervisory skills including directing and executing multiple tasks.
• Strong communication skills, both verbal and written, with a customer-centric approach.

Responsabilités

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Lead and support omnichannel sales through merchandising, operations, and execution of KPIs.

Connaissances

Leadership

Team coaching

Recruiting

Customer focus

Merchandising

Formation

High school diploma or GED

Outils

Outlook

Excel

Description du poste

As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. You’ll coach your teams to reach their potential, to become brand and product experts, and own their careers.What we love about Carter’s:Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip\\*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.\\* We’ve become an industry leader by providing quality — from the first Original Bodysuit to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?Benefits we love:Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!Advance You Program, which helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more!The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career.Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a short while or a long-term career, you will grow at Carter’s. Additional great benefits here. What you’ll do:Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your teamFoster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagementGrow leaders through providing direction, delegation, and investing in their developmentCreate a genuine customer focus on the sales floor by leading and directing the Leader on Duty programWelcome customers with a warm greeting and provide assistance with our product styles, features, and benefitsBuild customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including creditExecute Company’s direction on merchandising and operations; manage payroll and budgetsUnderstand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive resultsSeamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools availableReduce loss through a consistent level of customer service, education, and operational controlsQualities we’d love in a candidate:A positive and solutions-oriented mindsetEffective and professional verbal and written communication skillsDemonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at onceProficient computer and technology skills (Outlook, Excel, Web navigation, etc.)Minimum of 3 years of retail or related management experience leading direct reportsA high school diploma or GEDYou can:Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pullingStand or walk for extended periods of time; climb up and down a ladderProvide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a weekCarter’s for all:Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).Additional information: Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process. NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.