Store Manager

Five Below, Inc.; Pasadena (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate leader to drive store performance and create exceptional customer experiences. In this dynamic role, you will inspire a high-performing team, manage operations, and ensure compliance with company standards. The ideal candidate will have a strong management background, excellent communication skills, and a commitment to fostering a diverse and inclusive culture. Join a vibrant workplace where your contributions will make a difference and help shape a positive atmosphere for both customers and crew members.

Qualifications

• 3+ years of management experience preferred.
• Strong communication and multi-tasking skills required.

Responsibilities

• Lead a growth-oriented sales culture to achieve store performance results.
• Hire and engage talented employees with the necessary skills.

Skills

Management Experience

Communication Skills

Multi-tasking

Creative Thinking

Composure Under Pressure

Education

High School Graduate or Equivalent

Job description

At Five Below, our growth results from the people who embrace our purpose: We know life is better when you are free to Let Go & Have Fun in an amazing experience filled with unlimited possibilities, all at prices so low you can always say yes to the newest, coolest stuff! Over 20,000 associates work here, and they’ll tell you there’s no other place like it. Our purpose and The Five Below Way—our values and behaviors—are the foundation of our culture.

Our culture at Five Below aims to inspire you as much as you inspire us with big ideas, energy, passion, and a commitment to making our workplace a WOWplace!

RESPONSIBILITIES

Build a Culture of Working Back from the Customer

• Lead a growth-oriented sales culture to achieve store performance results.
• Ensure exceptional customer experiences by applying the Five Below service model that empowers your crew to say yes to customers.
• Anticipate customer needs and create an amazing store environment.
• Maintain all company merchandising and operational standards consistent with Brand Standards.

Develop a High Performing Crew

• Hire and engage talented employees with the necessary skills for their store roles.
• Foster a caring, inclusive, and diverse culture.
• Inspire accountability through training, coaching, and feedback.
• Communicate clearly, listen actively, and build trust and respect.
• Partner with District Managers and HR for coaching, performance documentation, and employee relations.
• Maintain a safe environment for customers and crew.
• Implement a talent plan to attract and retain top talent and foster career growth.
• Build internal and external networks for recruitment and succession planning.

Drive a Consistent Business

• Analyze business results regularly and leverage reports to improve performance.
• Balance priorities effectively, managing payroll and schedules responsibly.
• Ensure compliance with financial controls, SOPs, and company policies.
• Oversee receiving, stocking, inventory, and store maintenance.
• Prioritize and plan based on corporate communications.
• Achieve results without compromising quality or integrity, adhering to all laws and policies.
• Perform other duties as assigned.

The Five Below Way

• Wow our customers: Put them first and make a difference.
• Unleash your passion: Be committed and do what you say.
• Hold the penny hostage: Control expenses and hire talent that does the same.
• Achieve the Impossible: Set high standards and outperform expectations.
• Work Hard, Have Fun, Build a Career: Create a positive atmosphere and recognize efforts.

QUALIFICATIONS

• High School Graduate or equivalent
• At least 3 years of management experience preferred
• Excellent communication skills
• Ability to multi-task and think creatively
• Maintain composure under pressure

Explore our benefits at benefits.fivebelow.com to discover perks and support options, including health, financial, and personal wellness benefits.

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, age, national origin, disability, veteran status, gender identity, or other protected factors.

We are committed to providing reasonable accommodations for individuals with disabilities. To request accommodations, submit a request at crewservices.zendesk.com/hc/en-us/requests/new, including your contact information and the nature of your disability.

BE AWARE OF FRAUD! Beware of fraudulent job postings or suspicious activity. Confirm that recruiters have an @fivebelow.com email address. We do NOT request financial information from candidates. If you suspect fraud, verify postings at fivebelow.com/info/careers.