Store Manager

Texas EZPAWN L.P.; Oklahoma City (OK); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Generous Bonus Potential

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

No cost Medical Insurance with BCBS E0

Job summary

Texas EZPAWN L.P. in Oklahoma City seeks a Store Manager to lead a team of 3–10 sales associates, deliver outstanding customer service, and drive profitable pawn and sales transactions.

You will recruit, train, and coach staff, schedule shifts, monitor performance, and ensure store standards, security, and compliance while promoting community engagement. Competitive pay, bonus potential, and great benefits complete our offering.

Qualifications

• Experience managing teams in a fast-paced retail setting.
• Ability to lead, coach, and develop 3–10+ Associates.
• Strong customer service and relationship-building skills.

Responsibilities

• Lead, coach, and mentor a team of 3–10+ sales associates.
• Analyze reports and profitability statements and implement action plans.
• Recruit, orient, and train team members and monitor results.
• Schedule staff and ensure timely execution of duties.
• Ensure pricing and markdowns follow guidelines.
• Maintain store security and a safe, clean environment.
• Ensure compliance with all legal requirements and policies.

Skills

Team leadership

Coaching

Customer service

Sales

Scheduling

Recruiting

Merchandising

Education

High school diploma or GED

Job description

Address: 2027 N. W. 23rd Street Oklahoma City, Oklahoma 73106

Brand: EZPawn

We want you to join us for a career - not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

In this role, you will lead, coach, and mentor a team of 3 to 10+ Sales Associates while providing outstanding customer service and building strong ongoing relationships with customers. Together you will work with customers to negotiate mutually satisfying agreements regarding pawn and sales transactions. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives.

In addition to a great career, here are some of the other things we offer our Team Members:

• Free Health Insurance*
• Competitive Wages
• Generous Bonus Potential
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount
• *No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

Your specific duties in this role will include:

• Analyzing reports and profitability statements and providing recommendations and necessary action plans
• Recruiting, selecting, orienting, and training Team Members while monitoring and appraising their job results
• Providing ongoing coaching and development to assist Team Members in achieving their performance and career aspirations
• Ensuring store operational requirements are met by scheduling and assigning Team Members and following up on their work results
• Ensuring pricing and timely markdowns follow guidelines
• Securing merchandise by implementing security systems and measures
• Marketing and displaying merchandise to ensure store standards are met while protecting Team Members and customers by providing a safe and clean store environment
• Complying with all legal requirements
• Maintaining operations by initiating, coordinating, and enforcing all program, operational and personnel policies and procedures

Job Requirements:

• High school diploma or GED
• 1+ years in a management role
• Ability to offer and describe various solutions and their benefits to the customer
• Strategic and tactical management skills
• Ability to pass a criminal background check and drug test
• Valid driver's license and auto insurance
• Background of accountability for meeting targets and metrics in a performance-driven environment, a plus
• Strong marketing and community outreach abilities, a plus
• Knowledge of commonly pawned items such as tools, jewelry, firearms or electronics, a plus
• Pawn experience, a plus
• Bilingual, a plus