Store Manager

J. Jill; Novi (MI); On-site; USD 38,572 - 49,593; Full time

Benefits offered by this job

Competitive salary with incentive plan

Career growth opportunities

Generous associate discount

401(k) retirement plan with match

Medical, dental, vision benefits

Paid time off and EAP

Job summary

J.Jill in Novi, MI is seeking a Store Manager who will lead a high-energy team, drive profitable sales, and deliver an authentic customer experience through coaching and product expertise. You will manage operations, inventory, and visual merchandising while maintaining brand standards and community connections.

This role requires a flexible schedule, including weekends, evenings, and holidays. Join a women-led brand committed to simplicity and impact, with competitive pay, benefits, and growth

Qualifications

• 4+ years of Women’s Specialty Retail experience preferred, with at least 1 year in a leadership role.
• Proven ability to lead, inspire, and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience in analyzing business trends and executing action plans.
• Passion for fashion, styling, and merchandising.
• Excellent communication skills and ability to manage ambiguity with confidence.
• Available to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Act as a role model, develops and maintains strong customer relationships through genuine interactions.
• Hire, develop, and lead a diverse, high-performing team that embodies J.Jill’s values.
• Drive store performance by analyzing sales trends, setting goals, and implementing strategies.
• Maintain deep knowledge of J.Jill’s products to provide customers with personalized styling recommendations.
• Ensure smooth daily operations, manage inventory, and uphold visual merchandising standards.
• Take ownership of store performance, addressing challenges with a proactive mindset.
• Navigate various communication settings across different levels of the organization.

Skills

Leadership

Customer service

Sales analysis

Fashion & merchandising

Communication

Job description

Our Brand At J.Jill, we’re redefining what it means to dress and live with ease. As a women-led, Boston-based lifestyle brand with 200+ stores nationwide, we design thoughtful, inspired apparel and accessories that celebrate the totality of all women. We’re entering an exciting chapter of growth — expanding our footprint, reaching new customers, and deepening long-standing relationships. We're seeking bold thinkers and doers to join us. With competitive pay and benefits, a supportive culture, and the chance to make a real impact, this is more than a job, it’s an opportunity to bring our ethos keep it simple, make it matter to life in new and inspiring ways.

Overview

At J.Jill, we believe in the power of community and genuine connections. We are seeking a collaborative, customer-obsessed Store Manager who possesses a savvy, entrepreneurial spirit. You will drive a profitable business and bring a high level of energy to inspire the team through great communication and coaching, all while being a product expert. You will embrace our fun and inclusive culture as you create a meaningful and authentic customer experience within the store and community.

Responsibilities

• Act as a role model, develops and maintains strong customer relationships through genuine interactions. Participate in local outreach, events and networking opportunities to build brand presence.
• Hire, develop, and lead a diverse, high-performing team that embodies J.Jill’s values. Foster a collaborative and positive work environment through coaching, clear communication, and recognition all while empowering individuals to exceed individual and store goals.
• Drive store performance by analyzing sales trends, setting goals, and implementing strategies to meet or exceed targets while ensuring a seamless shopping experience.
• Maintain deep knowledge of J.Jill’s products to provide customers with personalized styling recommendations and build confidence in their choices.
• Ensure smooth daily operations, manage inventory, and uphold visual merchandising standards, including floor sets, that align with company guidelines.
• Take ownership of store performance, addressing challenges with a proactive and solution-oriented mindset.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.

Benefits, Tailored For You

• Competitive salary with retail incentive plan eligibility. Hiring immediately.
• Opportunities for career growth and professional development.
• Generous associate discount.
• 401(k) retirement plan with discretionary match and tuition reimbursement.
• Full-time associates are eligible for medical, dental, vision, paid time off, and more.
• Employee Assistance Program and additional group discounts.

Qualifications

• 4+ years of Women’s Specialty Retail experience preferred, with at least 1 year in a leadership role.
• Proven ability to lead, inspire, and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience in analyzing business trends and executing action plans.
• Passion for fashion, styling, and merchandising.
• Excellent communication skills and ability to manage ambiguity with confidence.
• Available to work a flexible schedule, including weekends, evenings, and holidays.

Physical Requirements

• Extensive standing, walking, reaching, bending, pushing/pulling and maneuvering around store, hang/fold merchandise, ladder climbing, operate POS registers and other company mobile devices, occasionally operate trash compactor (where applicable), occasionally use a hand truck, lift and carry up to 30lbs, and ability to joint/team lift.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

About Us

At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status. J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws. If you need to inquire about an accommodation to assist with completing the application process, please email [e-mail].

Salary Range: USD $28.00/Hr. - USD $36.00/Hr.