Store Manager

Wireless Zone LLC; Niles (IL); On-site; USD 65,000 - 120,000; Full time

Benefits offered by this job

Paid leadership and sales training programs

Career growth and advancement opportunities

Employee discounts on Verizon products and services

Health, dental, and vision benefits

Paid time off and holiday pay

Job summary

Wireless Zone LLC in Niles, Illinois, is seeking a highly sales-driven Verizon Wireless Sales Manager to lead retail operations and enhance team performance. The ideal candidate should be passionate about coaching and developing employees to achieve sales goals while ensuring an exceptional customer experience.

This role includes responsibilities such as driving sales performance, observing team behaviors, and cultivating high-performing talent. Compensation includes a competitive base salary and uncapped commission, along with various employee benefits.

Qualifications

• Previous wireless, retail, or commission-based sales management experience required.
• Proven track record of exceeding sales goals and developing high-performing teams.
• Strong coaching, leadership, and communication skills.

Responsibilities

• Lead all aspects of retail store operations with a strong focus on sales performance.
• Drive achievement of store sales goals, KPIs, revenue targets, and operational metrics.
• Observe employee interactions and identify coaching opportunities.

Skills

Coaching

Sales performance management

Customer service

Leadership

Consultative selling techniques

Education

High school diploma or equivalent

College degree preferred

Job description

Position Overview

We are seeking a highly sales-driven Verizon Wireless Sales Manager who is passionate about developing people, driving performance, and creating a winning sales culture. This role is ideal for a strong leader who can effectively observe, listen, and coach employee behaviors to maximize sales results, improve customer experiences, and build a high-performing team.

The ideal candidate thrives in a fast-paced retail environment, leads by example, and uses real-time coaching and accountability to inspire consistent achievement of sales goals and operational excellence.

Key Responsibilities

• Lead all aspects of retail store operations with a strong focus on sales performance and customer experience
• Drive achievement of store sales goals, KPIs, revenue targets, and operational metrics
• Observe employee interactions and identify coaching opportunities to improve sales behaviors and customer engagement
• Utilize active listening and real-time feedback to develop employee performance and strengthen selling techniques
• Coach team members on prospecting, needs-based selling, objection handling, product positioning, and closing strategies
• Conduct consistent one-on-one coaching sessions, role-playing exercises, and performance reviews
• Foster a culture of accountability, motivation, and continuous improvement
• Recruit, train, onboard, and retain top sales talent
• Analyze sales reports, behavioral trends, and performance data to create actionable development plans
• Lead by example through strong personal sales performance and customer interactions
• Ensure exceptional customer service and resolution of escalated concerns
• Maintain expert knowledge of Verizon products, promotions, pricing, and wireless technology
• Oversee inventory, merchandising, compliance, and operational standards

Qualifications

• Previous wireless, retail, or commission-based sales management experience required
• Proven track record of exceeding sales goals and developing high-performing teams
• Strong coaching, leadership, and communication skills
• Ability to observe behaviors, identify performance gaps, and deliver effective developmental feedback
• Excellent listening skills with the ability to motivate and influence others
• Strong understanding of consultative and behavioral-based selling techniques
• Experience managing performance metrics and accountability processes
• Ability to multitask and lead in a fast-paced, results-driven environment
• Flexible availability, including evenings, weekends, and holidays
• High school diploma or equivalent required; college degree preferred
• Highly competitive and results-oriented
• Passionate about coaching and employee development
• Strong leadership presence with a positive attitude
• Confident decision-maker with excellent problem-solving abilities
• Motivated by performance, team success, and operational excellence
• Professional, energetic, and adaptable
• Strong emotional intelligence and interpersonal skills
• Competitive base salary plus uncapped commission
• Paid leadership and sales training programs
• Career growth and advancement opportunities
• Employee discounts on Verizon products and services
• Health, dental, and vision benefits
• Paid time off and holiday pay

Compensation

Competitive base salary plus uncapped commission. Compensation: $65,000.00 - $120,000.00 per year