Store Manager

Jetro Restaurant Depot; Newport News (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Employer Match

Paid Time Off

Six Company Holidays

Tuition Reimbursement

Voluntary Supplemental Benefits

Comprehensive Benefits Package

Job summary

Jetro Restaurant Depot in Newport News, VA is seeking a Store Manager to oversee Retail, Grocery and Warehouse operations, drive financial performance, and lead a team to meet company standards.

You will manage inventory, audits, safety compliance, and customer service while partnering with regional leadership to execute initiatives and improve store performance.

Qualifications

• Experience managing multi-department retail/warehouse operations.
• Strong financial and analytical skills.
• Proven leadership in a fast-paced environment.
• Excellent organizational and communication abilities.

Responsibilities

• Oversee daily retail, grocery and warehouse operations.
• Ensure policy compliance and audit readiness.
• Monitor sales, inventory and performance metrics.
• Drive accountability among department managers.
• Review audits and implement corrective actions.
• Manage staffing, scheduling and team performance.
• Ensure proper inventory, receiving and merchandising processes.
• Maintain high standards of customer service and handle escalations.
• Ensure safety and regulatory compliance.
• Collaborate with senior leadership on initiatives.
• Identify risks and implement efficiency improvements.
• Maintain store and warehouse readiness for audits.

Skills

Retail operations leadership

Team leadership

Financial analysis

Communication

Job description

Job Summary The Store Manager is responsible for overseeing all aspects of Retail, Grocery and Warehouse operations, including financial performance, compliance, inventory management, customer service, and team leadership. This role ensures alignment with company standards, audit expectations, and operational goals while driving overall store performance and accountability.

JOB DETAILS
Job Summary The Store Manager is responsible for overseeing all aspects of Retail, Grocery and Warehouse operations, including financial performance, compliance, inventory management, customer service, and team leadership. This role ensures alignment with company standards, audit expectations, and operational goals while driving overall store performance and accountability.
Key Responsibilities

• Oversee all daily retail, grocery and warehouse operations to ensure efficiency, organization, and alignment with company standards
• Ensure compliance with all company policies, procedures, and audit requirements across departments
• Monitor store performance, including sales, inventory, shrink, and operational metrics
• Drive accountability across department managers and ensure consistent execution of responsibilities
• Review audit results and implement corrective actions to address deficiencies and improve performance
• Oversee staffing, scheduling, and team performance to support operational needs
• Ensure proper execution of inventory management, receiving, and merchandising processes
• Maintain high standards of customer service and resolve escalated customer concerns
• Ensure compliance with safety, food safety, and regulatory requirements
• Collaborate with corporate and regional leadership to support company initiatives
• Identify operational risks or gaps and implement solutions to improve efficiency and compliance
• Maintain overall store and warehouse organization, cleanliness, and readiness for audit and inspection

Qualifications

• Previous experience in retail, warehouse, or grocery operations management
• Strong understanding of operational processes across multiple departments
• Experience leading and managing teams in a fast-paced environment
• Strong financial and analytical skills
• Excellent organizational, problem-solving, and decision-making abilities
• Strong communication and leadership skills

Preferred Qualifications

• Experience managing multi-department operations
• Familiarity with audit standards and compliance requirements
• Background in high-volume retail, grocery or wholesale environments

Work Environment / Expectations Primarily retail, grocery or warehouse environment. Requires active oversight of operations across departments. May require schedule flexibility based on business needs.
Benefits & Perks

• Medical, Dental, and Vision Insurance Coverage
• 401(k) Retirement Plan with Employer Match
• Paid Time Off (PTO) in accordance with company policy
• Six (6) Paid Company Holidays
• Tuition Reimbursement Program (subject to eligibility and plan guidelines)
• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
• Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
• All benefits are subject to eligibility requirements and plan terms.