Store Manager

Cotton On Group; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

50% Team Member discount for all Brand

Competitive Pay

Wellness Support 24/7

Performance & Peak incentives

Medical, Dental, Vision + more

401(k) matching

Development opportunities

COG Awards & recognition

Job summary

Cotton On Group is seeking a Store Manager in New York to lead all aspects of the store, drive sales, and develop a high-performing team. You will foster an inclusive culture, ensure premium customer service, and execute VM standards to maximize in-store impact.

Ideal candidates bring 3+ years in retail management, strong leadership and communication skills, and ability to work a flexible schedule in a fast-paced retail environment. Benefits and growth opportunities available.

Qualifications

• 3+ years of Retail Management experience, preferably fast fashion.
• Proven track record of leading diverse, high-performing teams.
• Strong ability to interpret sales data and drive stock/service delivery.
• Knowledge of retail merchandising and visual standards.
• Flexible schedule including evenings, weekends, holidays.

Responsibilities

• Lead store team to meet sales and KPI targets.
• Develop and maintain positive, inclusive store culture.
• Manage daily operations and visual merchandising execution.
• Ensure excellent customer service and issue resolution.
• Interpret performance metrics and adjust plans accordingly.

Skills

Retail Management

Team Leadership

Sales Analysis

Visual Merchandising

VM Directives

Flexible Schedule

Communication Skills

Customer Service

Job description

Do you speak fashion? We're hiring! Let’s chat!

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love..

• 50% Team Member discount for all Brands/Products
• Competitive Pay
• Wellness Support 24/7
• Performance & Peak incentives to reward & recognize our team
• Great benefits for YOU & your family – Medical, Dental, Vision + more
• 401(k) matching program, with a commitment to financial literacy and support
• Development opportunities that could take you anywhere
• Quarterly COG Awards + real time recognition

The Role

As the Store Manager you are ultimately responsible for leading all aspects of your store which includes driving a positive, inclusive culture by leading, managing, and developing store team members to achieve sales and K.P.I targets; as well as ensure long term business growth in accordance with the company vision, core values and established policies and procedures.

Skills & Experience:

• A Passion for product, brands, fashion and trends!
• 3+ years of Retail Management, preferably fast fashion experience
• 3+ years proven track record leading inspiring and managing diverse and high performing teams
• Demonstrated result and acumen in interpreting, analysing and driving sales, stock and service delivery
• Knowledge of retail merchandising practices, including the ability to execute VM directives and deliver on world class visual merchandising standards
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
• Outstanding communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment

PHYSICAL REQUIREMENTS

• Ability to move around the store throughout the shift/workday
• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)
• Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)
• Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

Who are we?

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [e-mail] so we may support you in completing the job application process.