Store Manager

CPR Cell Phone Repair Winnipeg; New Hampshire; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in mobile device repair is seeking a Store Manager for its New Hampshire location. The role involves overseeing daily operations, managing staff, enhancing customer service, and maintaining store performance. Candidates should possess strong leadership skills and be comfortable delegating tasks while ensuring optimal store efficiency.

Qualifications

• Understanding of business operations and team management.
• Sales and relationship-building experience.
• Ability to handle customer service issues.

Responsibilities

• Oversee daily operations of the store and manage staff scheduling.
• Handle customer service issues and maintain store appearance.
• Order parts, oversee repair flow, and manage payroll.

Skills

Delegating work

Customer service

Payroll management

Sales relationship management

Job description

Store Manager Job at CPR Cell Phone Repair Portsmouth NH, NH

The store manager acts as the store’s team leader. You are responsible for the day-to-day operations of the store. As the store manager, you should feel comfortable delegating tasks and playing off of your teammates' strengths. It is your responsibility to identify patterns and recurring issues in the front and back end of the business. You should have (at least) a basic understanding of all aspects of your business.

Skill Requirements

• Delegating work so that all stay busy and overseeing all above jobs
• Ordering Parts and Supplies
• Overall, responsible for operations of store and management of employees
• Opening and closing when needed
• Oversee the appearance of the store with special emphasis on retail area
• Oversee the flow of devices for repair
• Scheduling of entire staff, including technicians, office manager, and sales staff (Sales or Store Manager)
• Stay current on industry trends
• Sales/developing and maintaining relationships with carrier employees
• Handle all customer service issues
• Maintain store filing system
• Participate in job interviews
• Handle RMAs
• Estimate requests from emails
• Update Facebook and other social media
• Payroll management
• Keep employees productive

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