Store Manager

The Normal Brand; Nashville (TN); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in the apparel sector is seeking a dynamic Store Manager for their Nashville location. This role offers the chance to lead a passionate team, enhance customer experiences, and drive sales in a vibrant retail environment. As a Store Manager, you will inspire your team, manage store operations, and foster a culture of excellence. If you thrive in a fast-paced setting and have a knack for retail management, this opportunity is perfect for you. Join a company that values hard work and dedication while enjoying a range of benefits including health coverage and employee discounts.

Benefits

Employee Discount

Health Benefits

Dental Benefits

Vision Benefits

401k Plan

Bonus Opportunities

Qualifications

• 5+ years of retail apparel management experience required.
• Proficient in verbal and written communication with HQ and team.

Responsibilities

• Inspire and lead the team to drive excellent customer experience.
• Manage revenue, payroll, and maintain inventory levels.

Skills

Retail Management

Customer Service

Inventory Management

Communication Skills

Time Management

Problem Solving

Tools

Microsoft Word

Microsoft Excel

Google Drive

Shopify

Shopify POS

Job description

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The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. Our brick-and-mortar store in Nashville is located at Fifth + Broadway, and we're looking for a hardworking, personable, goal-oriented Store Manager. The store offers a fun, clean, and enjoyable environment where customer experience is a top priority.

Responsibilities

1. Inspire, develop, and lead the team to drive excellent customer experience and revenue.
2. Manage revenue and payroll.
3. Implement high customer service standards throughout the store and team.
4. Create and maintain relationships with guests.
5. Encourage suggestive selling to maximize revenue.
6. Monitor inventory levels and communicate replenishment needs to HQ.
7. Maintain a clean store and merchandise to Normal standards.
8. Provide constructive feedback to District Manager on all aspects of the business.
9. Mentor and develop team through clear communication.
10. Make a staff schedule that meets business needs efficiently.
11. Educate and train team members on product knowledge.
12. Participate in weekly calls with peers and District Manager.
13. Promote a respectful communication environment.
14. Ensure store security.

Requirements

1. 5+ years of retail apparel management experience.
2. Eager to learn from feedback and solve problems in a fast-paced environment.
3. Proficient in verbal and written communication with HQ and team.
4. Self-motivated and independent.
5. Goal-oriented, data-driven, and positive.
6. Strong inventory management skills.
7. Excellent time management and merchandising abilities.
8. Approachable, friendly, and people-oriented.
9. Proficient with Microsoft Word, Excel, and Google Drive.
10. Ability to quickly adapt to new systems and processes.
11. Flexible availability including nights, weekends, and holidays.

Preferred Qualifications

1. Multi-unit store management experience.
2. 6+ years of retail management experience.
3. Experience in the fashion/apparel industry.
4. Proficiency with Shopify and Shopify POS.
5. Strong integrity and excellent fashion sense.
6. Self-awareness and experience as an apparel buyer.

Benefits

1. Paid salary on a bi-weekly basis.
2. Bonus opportunities.
3. Employee discount.
4. Health, dental, and vision benefits.
5. 401k plan.

Please submit a cover letter along with your resume.

Job Types: Full-time