Store Manager

tsainternal

Mundelein (IL)

On-site

USD 42,000 - 50,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Comprehensive benefits package

Professional development

Supportive work environment

Positive community impact

Job summary

The Salvation Army is seeking a Store Manager in Mundelein, IL to lead daily store operations, supervise staff, and drive sales while upholding the organization’s mission. You will manage scheduling, payroll, donations, pricing, merchandising, and customer service in a results-oriented environment.

You will be responsible for financial controls, reporting, and ensuring a safe, welcoming shopping experience. Strong leadership and communication skills are essential for success.

Qualifications

2 years' experience in staff management and development or combination of education and experience.
Proven retail management experience.
Ability to speak, write and understand English with customers, management and coworkers.

Responsibilities

Lead store staff through recruitment, training, and supervision.
Oversee scheduling and payroll processing; ensure policy compliance.
Develop and implement strategies to meet production and sales goals.
Manage donation processes, pricing, presentation and inventory control.
Maintain safe, clean store environment; ensure OSHA compliance.

Skills

Leadership

Customer service

Cash handling

Payroll familiarity

POS system

Microsoft Office

Communication

Flexibility

Tools

POS system

Payroll software

Microsoft Office

Job description

Store Manager - The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Job Overview

Join our team in "Doing the Most Good" as a Store Manager. We're seeking a dynamic and experienced Store Manager to lead one of our Salvation Army stores. This role is crucial in supporting our mission through efficient store operations, staff management, and community engagement. You'll be responsible for overseeing all store operations, including staff supervision, sales performance, store maintenance, customer service, banking, and record keeping, while ensuring that all functions support our mission of serving those in need in our community.

Pay Rate: $20.00-$24.00/hr

Status: Full Time, 40 Hours per Week

Hours: 8:30am-4:00pm (hours may vary)

Key Responsibilities

Leadership & Staff Management

Recruit, train, and supervise store staff
Manage scheduling and payroll processing
Implement company policies and practices in employee relations

Store Operations

Develop and implement strategies to meet production and sales goals
Oversee donation processes, product sorting, pricing, and presentation
Manage store maintenance, safety, and appearance
Ensure compliance with OSHA and Salvation Army safety policies

Customer Experience

Create an enjoyable shopping environment
Develop customer retention plans
Set an example for positive customer interactions

Financial Management

Oversee cash handling procedures and daily deposits
Work within budget parameters
Manage inventory tracking for designated product lines

Communication & Reporting

Maintain open communication with Regional Manager and Department Heads
Provide daily reports on store production and sales
Address customer complaints and provide education about the program

Supervisory Responsibility

In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff
Train and supervise the store staff
In collaboration with the Regional Manager, provide direct reports with a personnel review
Review and approve time and attendance for store personnel using the current payroll system
Check time logs regularly, following all current regulations and trainings

What We Offer

Opportunity to make a positive impact in your community
Professional development and growth opportunities
Supportive and mission-driven work environment
Comprehensive benefits package

Qualifications

Education & Experience

2 years' experience in staff management and development or combination of education and experience
Proven retail management experience

Skills & Abilities

Strong leadership and team-building skills
Excellent customer service orientation
Proficiency in cash handling and basic financial management
Ability to work a flexible schedule, including early/late shifts, weekends, and holidays
Ability to speak, write and understand English in a manner sufficient for effective communication with customers, management and coworkers
Basic computer skills including but not limited to the use of the Point of Sales System; the payroll program, Microsoft Office Suite and all other programs or systems that are adopted by the
Good speaking, hearing and vision ability, and excellent manual dexterity

Certifications

Valid Driver's License
Must pass a motor vehicle record search

Physical Requirements

Regularly required to stand, use hands, handle, feel, hear, and talk
Frequently required to walk and reach with hands and arms
Occasionally required to climb, balance, stoop, kneel, or crouch
Must regularly lift and/or move up to 50 pounds, and occasionally up to 100 pounds
Specific vision abilities required: close vision, distance vision, and ability to adjust focus

Work Environment

Store environment with quiet to moderate noise level
May be dusty and experience temperature fluctuations based on weather
May stand for extended periods
Work is performed in a typical retail store/warehouse environment

Travel

May be required to travel to various locations for work or training, including monthly management training

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Benefits Package

Insurance & Financial