Store Manager

Par Pacific Holdings, Inc.; Moscow (ID); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

Life/AD&D insurance

Employee Assistance Program

401k with company match

Stock purchase plan

Vacation 80 hours/year

12 paid holidays

Job summary

Par Pacific Holdings, Inc. is seeking a NomnomStore Manager in Moscow, Idaho. You will lead a nomnom convenience store, ensuring exceptional customer service, safety, and daily operations while driving profitability and team development.

You will manage staff, coordinate with the local team, and pursue opportunities for store growth and community engagement in the Pacific Northwest retail network.

Qualifications

• Must be at least 21 years of age and legally eligible to work in the United States.
• High school diploma or GED required; Associate or Bachelor’s degree in business, management, or related field preferred.
• Minimum 1 year of store manager or assistant store manager experience.
• Proficient with POS systems and Microsoft Office.

Responsibilities

• Train, coach and evaluate store staff to deliver safe, high-quality customer service.
• Manage store operations to maximize profit and ensure proper cashiering and inventory control.
• Maintain safety standards and facility upkeep across the site.
• Develop relationships with customers and vendors to foster loyalty.

Skills

POS system

Microsoft Office

Education

High school diploma or GED

Associate's or Bachelor’s Degree in business/management/marketing or related field

Job description

nomnomStore Manager

Salary Range: $60,000-$71,927

Other Compensation: Quarterly Bonus - Retail Incentive Program

340 N Main St Moscow, ID 83843

The Opportunity:

• Be part of the multi-state team that keeps America moving.Our local retail brand,nomnom,representsour company in the Pacific Northwest, where our communities come to find not only fuel, but also snacks and sweet treats.
• Give your neighbors friendly, smiling service and make their lives a little easier.You'llhelp members of your community fuel their cars and satisfy their hunger.
• Enjoy great compensation and a collaborativeculture. We welcome and encourage input from allemployees,andyou'llbecome part of a team that includes hardworking and creative professionals who love to win.
• Opportunity to enhance professional skillset through managing a designatednomnomstore and other locations based on business needs.Potential advancement and placementtoflagship store.Providing a diverse and dynamic career growth path.
• Showcaseyour potential to move up in the future, asperhaps an Area Manager role.

Safety

• Maintain a safe work environment for employees and customers by setting safety as a priority
• Ensure gas pumps, lot and store areasare clean and free of debris at all times
• Work with SafetyTeam and conduct monthly mandatory meetings andtrainings
• Report safety incidentsin a timely mannerandcomply withsafetypolicy,programsand processes
• Conducttimelyand in-depth incident investigations to uncover root causes, and accurately prepare andsubmitrequired reports and paperwork within requiredtimeframe

Leadership and Personnel Management

• Train, develop,guideand evaluate employees tooperatethe storeeffectively and safely to provide superior customer service
• Maintain a professional and supportive image among subordinates and supervisors
• Work with recruiting team to actively recruit,interviewand select qualified applicantsutilizingnon-discriminatory management skills
• Prepare andsubmitall employee paperwork accurately andtimelyi.e. (performance appraisals, performance notices, new hire checklist, employee change forms, etc.)
• Ensure that all employees receive continuouson-the-joband companyrequired trainingto improve customer service performance and safety awareness
• Motivate and provide employee recognition to improve individual, team,and storeperformance
• Address employee performance and violation issues. Implement a progressive disciplinary approach when dealing with employee performance issues, prepare andsubmitthe proper documentationwithinrequiredtime frame
• Set and communicate performance expectations, and evaluate actual performance based on those expectations. Prepare on-going performance appraisals in writing for all employees, providing properperformance-basedfeedback
• Develop potential employees through coaching and training so they are ready for promotion to the next level, creating a robust Succession Plan
• Carry out all company policies

Customer Service and Site Relationships

• Consistently provide prompt and courteous customer service, may berequiredtoassistcustomers at the gas pump, andassistin resolving customer issues
• Accurately ring up all sales on POS system,comply withall cash handling procedures and otherpayment typesfor products sold
• Develop positive and professional relationships with all customers,vendorsand contractors
• Is responsible forall cash,moniesand inventory during shift
• As a top priority, develop and assign tasks appropriately to ensure that the site is clean, adequately stocked and organized for fast,convenientand professional service to customers
• Ensure a clean,friendlyand well-maintained storeenvironment to provide customers witha buyingexperience that meets theirexpectation
• Monitor customer needs and expectations, and work with storeemployees to ensure those needs are metby promoting programs and ensuring suggestive selling
• Assistcustomers at the pump and in the store to find the desired product andoperateequipment
• Activelysolicitcustomer feedback via consistent personal interactionand engagement
• Ensure complaints are resolved quickly and sincerely to thecustomer's,vendor’sand contractor’s satisfaction.
• Promote and ensure a safe, positive public image within the community
• Promote,growandmaintainprocessofLoyaltyRewards program

Business and Financial Management

• Plan and manage storeactivities to maximize operating profit
• Monitor fuel sales volume and competitor pricing toassistthe pricing analyst in development of storespecific fuel pricing strategies and tactics
• Monitormerchandiseandfoodmovement, includingcompetitor offerings toassistin development of storespecific product mix and pricing strategies
• Maintain store layout and product displays per schematics
• Execute storelevel sales promotions andassistin implementing network-wide promotional and advertising campaigns
• Manage fuel,merchandiseand foodinventory to ensureoptimumstocking levels
• Staff and schedule labor to meet customer demand while staying within budget
• Control operating expenses, including maintenance, utilities,suppliesand inventory loss
• Prepare andsubmitdaily sales reports accurately andtimely,including,invoices, bank deposits, and environmental compliance reports
• Safeguard and account for all money received and disbursed
• Organize andmaintainall site files, manuals, and other information materials
• Receive merchandise using proper check-in procedures when working with vendors
• Obtain andmaintainall required food and age restricted product certifications within 2 weeks of employment

Facilities Management

• Work with Retail Facility team tomaintainappearance standards of paving, lighting,canopyand other physical structures
• Report and follow up on facility issues as needed
• Ensure facilities and equipment are in safe working order
• Maintain dispensing and store equipment to ensure clean, sanitary, and safe working conditionsat all times
• Ensure required signage/decals are posted

Physical Demands:

• Ability to stand and/or walk for an entire shift
• Ability to see with 20/40 vision (corrective lenses acceptable)in order tosee numbers on store inventory levels, itemspurchased, gas pumps in operation, and problems that mayoccur with gas pumps
• Abilityto communicate information and ideas so others will understand.Mustbe able to exchangeaccurateinformation in these situations
• Ability to follow safety procedures (eg.respond to safety alarms, contact 911 for emergencies)
• Frequent reaching overhead, gripping, wrist movement, and finger dexterityrequiredto restock inventory, package items sold,operatePOS system, receive payments, issue change,operategas pumps, wipe pumps, maintain storegrounds, and general housekeeping
• Frequent squatting and kneelingrequiredfor obtaining and/or replenishing items
• Ability to push/pull with arms up to a force of 20 pounds (i.e.utilizinga hand-truck)
• Frequent lifting of 20 pounds or less from floor to waist, overhead and carry a short distance
• Sometimes required to liftin excess ofstated conditions up to 50 pounds
• Ability to climb astepladder to stockor retrieve materials and/or place or remove signs

Note: There may be exposure to gas fumes and solvents, and occasional noise.

Qualifications:

Tomeet thebasic qualificationsfor this role you will be at least21years of age or older and have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.

Additionalqualifications include:

• High school diploma or GEDrequired;Associate or Bachelor’sDegree in business, management, marketing, or related field preferred
• Valid driver’s license, and adequate transportationrequired
• Minimum 1 year of store manager or assistant store manager experiencerequired
• Minimum 2 years convenience store or other retail experience preferred
• Proficientwith general computer applications, such as a POS system, and Microsoft Office

Benefits

Full-time employees (and their families) are offered medical (with prescription), dental, vision, voluntary critical illness, accident, life/AD&Dinsurance,healthsavingsaccount,flexiblespendingaccount,andanEmployee Assistance Program.Employees can enroll in our company’s 401k plan and are able to purchase company stock at discounted prices.Effective withhiredate, Store Managers will be eligible for80hours ofvacationa year that will be earned ratably per pay period.Store Managers have twelve paid holidays throughout the calendar year.

About Us

We'repart of a corporation, which has a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position, in one of our nomnomconvenience stores, isa great placeto set out on a career path in our organization that could lead toSenior CSA, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing, etc.

Our Retail Operations

We own andoperate30+retail locations in Washington and Idaho under thenomnombrand, as well as 90+retail locations in Hawaii under the Helebrand.

Our Headquarters

Par PacificHoldings, Inc., based in Houston, Texas, owns,managesandmaintainsinterests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States. Par Pacific also owns 46% of Laramie Energy, LLC, a natural gas production company with operations and assets concentrated in Western Colorado.Our common stock is publicly traded on the NYSE under the trading symbol "PARR".

Par Pacific is an equal opportunity employer

Par Pacific prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information or any other status protected by applicable law.