Store Manager

Harbor Freight Tools; Mentor (OH); On-site; USD 70,000 - 88,320; Full time

Benefits offered by this job

401k plan

Paid time off up to 200 hours per year

Paid sick time up to 80 hours

Comprehensive medical, dental, and vision insurance

Job summary

Harbor Freight Tools in Mentor, Ohio is seeking a Store Manager to lead teams in maximizing financial output and delivering an exceptional customer experience. This position involves driving sales, managing payroll, and fostering a results-oriented environment.

Successful candidates will prioritize talent optimization, ensuring high-quality talent acquisition and team development. Comprehensive benefits and a competitive salary range of $70,000 – $88,320, plus bonus opportunities, are included.

Qualifications

• Experience in managing teams to achieve financial goals.
• Strong customer service background with focus on results.
• Ability to solve problems effectively.

Responsibilities

• Drive sales and exceed financial goals.
• Manage payroll and control expenses.
• Acquire and develop high-quality talent.
• Ensure a clean and organized store.

Skills

Financial acumen

Leadership

Customer service

Problem solving

Talent management

Job description

Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence.

The anticipated salary range for this position is $70,000 – $88,320 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Profit Maximization

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events

Operational Execution

• Prioritize workload
• Validate execution of standard operating procedure
• Ensure compliance to company policies
• A subject matter expert in all operational processes

Talent Optimization

• Acquire high quality talent
• Training and developing
• Performance management
• Effectively staff and schedule
• Create a team atmosphere

Customer Experience

• Ensure a friendly environment
• Ensure items are in-stock
• Ensure items are priced right
• Maintain a neat, clean, and organized store

Success Drivers

Drive for Results

Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications.

Building High Performance Teams

Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team for growth.

Problem Solving

Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn’t stop at the first answers. Keeps the goal in mind and is not easily deterred.

Managing and Measuring Work

Clearly assigns responsibility for tasks and decisions. Sets clear and measurable objectives. Monitors process, progress and results and provides effective feedback.

Managerial Courage

Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Customer Focus

Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful and effective communication.