Store Manager

Victra - Verizon Authorized Retailer; Marion (OH); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision Insurance

401K Match

Tuition Reimbursement

Referral Bonus

Job summary

A leading retail company in Marion, Ohio, is seeking a motivated Store Manager to drive sales and lead their team. You will be responsible for managing day-to-day operations, training staff, and ensuring a top-notch customer experience. The role promises a competitive salary starting at $15.00/hour with benefits including health insurance, 401K match, and paid training. Candidates should have a high school diploma, customer service experience, and a passion for developing teams. Hybrid work is available with flexible hours.

Qualifications

• 1-2 years of experience in customer service or a leadership role.
• Background in retail, restaurant, or wireless industry preferred.
• Proven history of achieving challenging sales goals.

Responsibilities

• Drive personal sales by following the EGET sales process.
• Lead your team by resolving customer issues.
• Set and share daily/weekly/monthly goals.

Skills

Customer service

Sales management

Coaching and mentoring

Team leadership

Education

High school diploma or GED

Job description

Overview

Victra is the largest Verizon Authorized Retailer in the United States. As a Store Manager, you shape our guest experience by coaching your team to give their best to Every Guest, Every Time. Our Store Managers exceed store and personal sales targets. With our paid training, you will gain tools to embrace and own your store and develop your sales consultants to win at Victra. This role is hourly.

We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration. You will have an elevated level of accountability for all retail store functions and for communicating the company vision by directing the day-to-day activities of the entire store staff. You will drive high-performance results in a fast-paced sales environment, focusing on optimizing customer and employee experience. You will also complete training courses and attend weekly sales leadership calls. You will motivate your team to do their best in every guest interaction.

Responsibilities

• Driving personal sales by following our EGET sales process.
• Leading your team by resolving customer issues and assisting with customer transactions.
• Taking directions from District Manager on day-to-day operations.
• Setting and sharing daily/weekly/monthly goals with sales teams.
• Providing your team with training and mentoring to deliver outstanding customer experience by managing customer flow and store traffic and resolving customer escalations in a timely manner as per company standards.
• Identifying selling skill gaps and building/deploying development plans to help the team meet and exceed sales metrics and quota.
• Running store operations – analyzing staffing needs, reporting financial and sales data, managing cash, ensuring compliance, and coordinating with Facilities/Network/IT as needed to ensure store uptime.
• Monitoring inventory by restocking shelves, maintaining device security, and keeping the store clean.
• Leading store merchandising and planogram compliance per company expectations.
• Completing store opening and closing activities.
• Attaining store targets daily/weekly/monthly as a collective responsibility.

Benefits

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• Fifty percent off Verizon Service
• Referral Bonus
• Frequent Contests
• Career Advancement Opportunities

Compensation

Pay will include a base rate of $15.00/hour with uncapped earning potential through commission.

What We Are Looking For

You thrive in a sales environment and enjoy energizing a team you can develop and motivate. You set the bar high for achieving goals and know how to motivate others. You are open to innovative ideas, relate well with diverse people, and attuned to the needs of others to ensure they can perform at their best.

You Will Need To Have

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in customer service or a leadership role.
• Management experience in a commission-based sales environment.
• Proven history of achieving challenging team and individual sales goals.
• Ability to balance multiple priorities in a multifaceted environment.
• Set goals, evaluated performance, and developed a high-performing team.
• Basic interview skills and enhanced staffing knowledge.
• High school diploma or GED.
• At least 18 years of age; legally authorized to work in the United States.
• Willingness to work evenings, weekends, holidays, November through December, and peak vacation periods.

Physical Requirements

• Ability to lift ten pounds.
• Ability to stand for extended periods of time.

Training Requirements

Employees must attend and complete a 2-week New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training courses will be required throughout your employment with Victra.

After you apply

You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you are selected to move forward, you will be prompted with next steps.

Equal Employment Opportunity

We\'re proud to be an equal opportunity employer - and celebrate our qualified candidates’ and employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran or military status, or any other status or characteristic protected by federal, state, or local law. Different makes us better.