Store Manager

Scooter's Coffee, LLC; Maquoketa (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free drink

T‑Shirt

Discounts

Cash tips

Upward mobility

Flexible scheduling

No late nights

Job summary

Scooter's Coffee is seeking a Store Manager to oversee staffing, sales, and operations at a Scooter's Coffee location. You will lead a friendly barista team, drive a high-energy work pace, and promote the brand’s values and exceptional customer service.

Established in 1998, Scooter's Coffee emphasizes sustainably sourced ingredients, world-class coffee, and a culture of integrity, love, humility, and courage.

Qualifications

• Experience leading staff in fast-paced retail or food service.
• Excellent communication and interpersonal skills.
• Able to work Omaha, NE in first 4 weeks.

Responsibilities

• Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter's "Amazing" customer service experience
• Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
• Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations
• Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
• Maintain accountability in employees using progressive discipline process; partner with Field Brand Consultant and, when necessary, Human Resources to make termination decisions
• Determine daily and weekly staffing requirements based on business need and create work schedules accordingly

Skills

Leadership

Communication

Interpersonal skills

Teamwork

Problem solving

Multitasking

Customer focus

Supervisory experience

Job description

We're looking for Store Managers at Scooter's Coffee - a great place to work!

BENEFITS:

• Free drink per shift
• Free Scooters Coffee t-shirt
• Discounts off-duty
• Cash tips
• Upward mobility
• Flexible scheduling
• No late nights

Job Description:

The Store Manager is responsible for all staffing, sales, and operations in a Scooter's Coffee location. This role builds and leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Store Manager exemplifies Scooter's Coffee core values.

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

At Scooter's Coffee, we are courageously committing to bringing our mission to communities across the nation. We seek to create an amazing experience in each life we touch, creating connections fueled by our passion for world-class coffee. We live and breathe by our Core Values: Integrity, Love, Humility, and Courage. These four simple, yet powerful, words guide how we show up for our coworkers and our customers. So, what’s it like to work at Scooter's Coffee?

• Leaders who inspire with their vision and stewardship of brand values
• Dynamic growth phase means no two days are the same
• Better together: intentional collaboration provides meaning and direction in our work
• Innovation welcomed at all levels
• Family culture: in out and out of work, we care for the whole you
• Lots, and lots, and lots of coffee!!

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter's "Amazing" customer service experience
• Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
• Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations
• Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
• Maintain accountability in employees using progressive discipline process; partner with Field Brand Consultant and, when necessary, Human Resources to make termination decisions
• Determine daily and weekly staffing requirements based on business need and create work schedules accordingly

Qualifications:

• Ability to work in Omaha, NE for the first 4 weeks of employment
• Ability to effectively teach and lead others
• Excellent communication and interpersonal skills
• Passion for working with people
• Energetic, fast-paced, flexible work style
• Ability to work cooperatively in a team environment
• Strong problem-solving, multi-tasking, and administrative
• Ability to anticipate and respond to customer needs
• 2+ years of supervisory experience in a restaurant or retail environment

Disclaimer: The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job