Store Manager

Windsor Fashions; Manchester (NH); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision and Life Ins.

401k with company match

Vacation, Personal and Sick time

40% discount on Windsor products

Development opportunities

Descripción de la vacante

Windsor Fashions in Manchester, NH is seeking a full-time Store Manager to lead daily operations, uphold visual standards and drive profitability. You will hire, coach and motivate a team of Co-Managers, Assistant Managers and Stylists while delivering a high-energy, Omni-channel Oasis experience for every customer.

The role emphasizes coaching, shift planning, and accountability for sales, payroll and expenses, with a strong focus on customer service and risk management.

Formación

• Leads by example driving sales and KPI-based decisions.
• Manages onboarding and retention of store staff.
• Communicates effectively with customers and team.
• Analyzes KPI to improve store performance and profitability.

Responsabilidades

• Drive store productivity in sales, shrink, payroll and expenses.
• Hire, lead and develop Co-Managers, Assistant Managers and Stylists.
• Maintain Windsor Visual Guidelines and merchandising standards.
• Lead and train team to deliver Windsor’s Oasis experience.
• Ensure loss prevention and safety procedures are followed.
• Foster a culture of respect, coaching and continuous improvement.

Conocimientos

Retail management

Leadership

Customer service

Communication

Educación

High School

Descripción del empleo

Job Details: Job Location: 12 Manchester NH - Manchester, NH 03103, Position Type: Full Time, Education Level: High School, Job Category: Retail - Management, #JOINTHEOASIS

Who we are:

Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to providing a broad selection of on-trend apparel for all the occasions in a woman’s life. Our mission is to create an oasis that inspires and empowers women.

Why you matter:

As a full time Windsor Store Manager you are responsible for driving our mission statement in your store. You manage all aspects of daily operations, visual standards and make decisions that impact store performance and profitability. You are accountable for achieving store productivity in terms of sales, shrink, payroll and expenses. You hire, lead and develop a high performing team of fashion loving Co-Managers, Assistant Managers and Stylists while treating everyone with dignity and respect.

Qualifications: What you do:

• You're a business driver: You are a sales-focused leader able to analyze KPI reporting and translate numbers into behaviors. As the “Host of the Party” you build brand loyalty by ensuring your team provides an omni channel Oasis experience to every customer. You take on challenges and deliver business solutions to do more with less and create value for the brand.
• You're an expert at finding and retaining great talent: You're the “mayor of the mall” and know where to find the right talent. You are consistently making new networking connections to ensure you have a wide talent pool. You're committed to an exceptional onboarding experience that supports the company retention goals.
• Right people, right place, right time is your motto: You organize and plan in ridiculous detail to get the job done. You're proficient with analyzing reports and communications to maximize payroll, execute operations and create the Oasis for your customers.
• You have a passion for leading people: You place a high priority on training and developing your team to ensure you have a strong succession plan in place. You lead courageously, communicate clearly and foster a culture of continuous improvement through recognition, coaching, feedback, and utilizing company tools and programs.
• You know integrity is mandatory: You follow all Loss Prevention and Safety procedures and hold your team equally accountable. You build trust among your team members and show consistent improvement of all audit and shrink results.
• You take pride in your store: You lead and train the execution of the Windsor Merchandising Directive. Your store is always clean, neat and organized both front and back of the house in compliance with Windsor’s Visual Guidelines. You and your team make smart decisions to adjust and replenish products when needed.
• You're our culture champion: You live and promote Windsor values in everything you do. You inspire and motivate your team to deliver their best every day by fostering a culture of respect, care, ownership and personal commitment.

What makes you stand out:

• You have at least 1 year of retail management experience
• You have proven leadership experience and an ability to develop and motivate team of up to 25 employees
• You are a quick thinker and able to resolve issues as they arise with customers and associates
• You are an effective communicator in both a group setting and one on one
• You welcome feedback and are ready to improve always
• You have a flexible and reliable schedule

What else you'll love:

• Medical, Dental, Vision and Life Insurance
• 401k with company match
• Vacation, Personal and Sick time
• A generous 40% discount on all Windsor products year round. (Additional discounts periodically)
• Opportunities for development, ongoing training and potential for advancement.

Physical Demands:

Frequently stands, walks, observes, bends and pushes. Must be able to count, communicate, read and write in English. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise or supplies throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.

*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.

Windsor Equal Opportunity Employer