Store Manager

IGA, INC.; London (KY); On-site; USD 50,000 - 70,000; Full time

Job summary

A grocery retail company seeks a Store Manager to ensure customer satisfaction and develop staff while maintaining profitability and compliance with company standards. Responsibilities include managing sales initiatives, staffing, training, and maintaining food safety standards. The ideal candidate should have a bachelor's degree or equivalent supermarket management experience and possess strong leadership skills.

Qualifications

• Bachelor's degree or 3–4 years progressive supermarket management experience.
• Ability to achieve budgeted financial results and control expenses.

Responsibilities

• Implement a sales-building culture and execute merchandising programs.
• Ensure customer satisfaction and maintain high service levels.
• Accountable for staffing, training, and financial results.
• Conduct performance appraisals and provide feedback to staff.

Skills

Customer satisfaction

Employee development

Sales management

Staffing and training

Food safety standards

Education

Bachelor's degree

3–4 years supermarket management experience

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from IGA, INC.

A Store Manager at IGA E.C. Porter Supermarket ensures customer satisfaction and employee development while operating an efficient and profitable business within established guidelines and policies.

Responsibilities

• Implements and maintains an in-store sales-building culture that ensures growth through execution of company merchandising programs and weekly sales plans in each department, planning and executing weekly sales themes, ensuring in-stock conditions throughout the store and conducting weekly sales meetings.
• Provides for desired levels of customer satisfaction, courtesy, and service throughout the store, with special emphasis on the front-end fast service commitment.
• Accountable for achieving budgeted financial results.
• Protects company assets: merchandise, cash, facilities, and equipment. Conducts weekly manager audits on front-end, DSD receiving and pricing. Personally responsible for follow-up on all required shrink management programs.
• Effectively controls store variable expenses, including achieving budgeted wage percent.
• Personally responsible for the staffing of the store, including forecasting of needs, recruitment, and training. Builds a talent planning bench for the store, including developing and executing development plans for hi-potential and promotable individuals.
• Ensures direct reports understand expectations for performance, holds them accountable to achieve budgeted results, and meets with them to review performance and provide feedback (ongoing and annual performance appraisal).
• Maintains constant awareness and reaction to store conditions through frequent and detailed store walks.
• Effectively trains and develops the store management team, especially co-managers, to ensure the necessary strength for sustained growth. Acts as a resource for these leaders in their roles.
• Ensures sanitation and food safety standards are maintained throughout the store (as measured through internal and external sources).
• Creates an atmosphere that ensures positive store morale through effective supervisory treatment and recognition, fostering a selling culture and customer focus.
• Provides and facilitates effective communications to Owners and Support Staff, and Store Employees.
• Ensures stores are run in compliance with company standards (as measured by audits).
• Ensures compliance with all federal, state, and local statutes, regulations, and company policies.
• Maintains a safe facility for customers and employees.

Qualifications

The incumbent should possess the skills and knowledge generally associated with a bachelor's degree and/or 3–4 years progressive supermarket management experience.

Reports directly to Store Owners

Seniority level

• Director

Employment type

• Full-time

Job function

• Management, Sales, and General Business

Industries

• Food and Beverage Services and Food and Beverage Manufacturing