Store Manager

Par Pacific Holdings, Inc.; Lewiston (ID); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Job summary

Par Pacific Holdings, Inc. is seeking a Nomnom Store Manager in Lewiston, Idaho. You will lead daily store operations, supervise staff, and ensure outstanding customer service.

Responsibilities include safety leadership, inventory management, POS sales, and trainee development. There are growth paths toward Area Manager with a focus on community engagement and store profitability.

Qualifications

• High school diploma or GED; college degree preferred.
• Valid driver's license required.
• Minimum 1 year store manager or assistant store manager experience.
• Minimum 2 years convenience store or retail experience preferred.
• Proficient with POS and Microsoft Office.

Responsibilities

• Maintain a safe work environment and train staff.
• Recruit, interview, and hire qualified applicants.
• Provide superior customer service and resolve issues promptly.
• Ring up sales accurately on POS and handle cash procedures.
• Manage store inventory, pricing, and displays.
• Schedule staff to meet customer demand within budget.
• Maintain store appearance and compliance with company policies.
• Support facilities and equipment upkeep to ensure safe operations.

Skills

Store management

Customer service

Leadership

Communication

POS operations

Education

High school diploma or GED

Associate/Bachelor's degree preferred

Tools

POS system

Microsoft Office

Job description

$60,000-$71,927

1425 E Main St Lewiston, ID 83501

• Be part of the multi-state team that keeps America moving.Our local retail brand,nomnom,representsour company in the Pacific Northwest, where our communities come to find not only fuel, but also snacks and sweet treats.
• Give your neighbors friendly, smiling service and make their lives a little easier.You'llhelp members of your community fuel their cars and satisfy their hunger.
• Enjoy great compensation and a collaborativeculture. We welcome and encourage input from allemployees,andyou'llbecome part of a team that includes hardworking and creative professionals who love to win.
• Opportunity to enhance professional skillset through managing a designatednomnomstore and other locations based on business needs.Potential advancement and placementtoflagship store.Providing a diverse and dynamic career growth path.
• Showcaseyour potential to move up in the future, asperhaps an Area Manager role.

nomnom Store Manager

The Opportunity

• Be part of the multi-state team that keeps America moving.Our local retail brand,nomnom,representsour company in the Pacific Northwest, where our communities come to find not only fuel, but also snacks and sweet treats.
• Give your neighbors friendly, smiling service and make their lives a little easier.You'llhelp members of your community fuel their cars and satisfy their hunger.
• Enjoy great compensation and a collaborativeculture. We welcome and encourage input from allemployees,andyou'llbecome part of a team that includes hardworking and creative professionals who love to win.
• Opportunity to enhance professional skillset through managing a designatednomnomstore and other locations based on business needs.Potential advancement and placementtoflagship store.Providing a diverse and dynamic career growth path.
• Showcaseyour potential to move up in the future, asperhaps an Area Manager role.

Primary Job Responsibilities

Safety

• Maintain a safe work environment for employees and customers by setting safety as a priority
• Ensure gas pumps, lot and store areas are clean and free of debris at all times
• Work with Safety Team and conduct monthly mandatory meetings and trainings
• Report safety incidents in a timely manner and comply with safety policy, programs and processes
• Conduct timely and in-depth incident investigations to uncover root causes, and accurately prepare and submit required reports and paperwork within required timeframe

Leadership and Personnel Management

• Train, develop, guide and evaluate employees to operate the store effectively and safely to provide superior customer service
• Maintain a professional and supportive image among subordinates and supervisors
• Work with recruiting team to actively recruit, interview and select qualified applicants utilizing non-discriminatory management skills
• Prepare and submit all employee paperwork accurately and timely i.e. (performance appraisals, performance notices, new hire checklist, employee change forms, etc.)
• Ensure that all employees receive continuous on-the-job and company required training to improve customer service performance and safety awareness
• Motivate and provide employee recognition to improve individual, team, and store performance
• Address employee performance and violation issues. Implement a progressive disciplinary approach when dealing with employee performance issues, prepare and submit the proper documentation within required time frame
• Set and communicate performance expectations, and evaluate actual performance based on those expectations. Prepare on-going performance appraisals in writing for all employees, providing proper performance-based feedback
• Develop potential employees through coaching and training so they are ready for promotion to the next level, creating a robust Succession Plan
• Carry out all company policies

Customer Service and Site Relationships

• Consistently provide prompt and courteous customer service, may be required to assist customers at the gas pump, and assist in resolving customer issues
• Accurately ring up all sales on POS system, comply with all cash handling procedures and other payment types for products sold
• Develop positive and professional relationships with all customers, vendors and contractors
• Is responsible for all cash, monies and inventory during shift
• As a top priority, develop and assign tasks appropriately to ensure that the site is clean, adequately stocked and organized for fast, convenient and professional service to customers
• Ensure a clean, friendly and well-maintained store environment to provide customers with a buying experience that meets the expectation
• Monitor customer needs and expectations, and work with store employees to ensure those needs are met by promoting programs and ensuring suggestive selling
• Assist customers at the pump and in the store to find the desired product and operate equipment
• Actively solicit customer feedback via consistent personal interaction and engagement
• Ensure complaints are resolved quickly and sincerely to the customer's, vendor’s and contractor’s satisfaction.
• Promote and ensure a safe, positive public image within the community
• Promote, grow and maintain process of Loyalty Rewards program

Business and Financial Management

• Plan and manage store activities to maximize operating profit
• Monitor fuel sales volume and competitor pricing to assist the pricing analyst in development of store specific fuel pricing strategies and tactics
• Monitor merchandise and food movement, including competitor offerings to assist in development of store specific product mix and pricing strategies
• Maintain store layout and product displays per schematics
• Execute store level sales promotions and assist in implementing network-wide promotional and advertising campaigns
• Manage fuel, merchandise and food inventory to ensure optimum stocking levels
• Staff and schedule labor to meet customer demand while staying within budget
• Control operating expenses, including maintenance, utilities, supplies and inventory loss
• Prepare and submit daily sales reports accurately and timely, including invoices, bank deposits, and environmental compliance reports
• Safeguard and account for all money received and disbursed
• Organize and maintain all site files, manuals, and other information materials
• Receive merchandise using proper check-in procedures when working with vendors
• Obtain and maintain all required food and age restricted product certifications within 2 weeks of employment

Facilities Management

• Work with Retail Facility team to maintain appearance standards of paving, lighting, canopy and other physical structures
• Report and follow up on facility issues as needed
• Ensure facilities and equipment are in safe working order
• Maintain dispensing and store equipment to ensure clean, sanitary, and safe working conditions at all times
• Ensure required signage/decals are posted

Note: This description is intended to give you a general overview of the position. Additional responsibilities and opportunities may be identified based on current business needs.

Physical Demands

• Ability to stand and/or walk for an entire shift
• Ability to see with 20/40 vision (corrective lenses acceptable) in order to see numbers on store inventory levels, items purchased, gas pumps in operation, and problems that may occur with gas pumps
• Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
• Ability to follow safety procedures (eg. respond to safety alarms, contact 911 for emergencies)
• Frequent reaching overhead, gripping, wrist movement, and finger dexterity required to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain store grounds, and general housekeeping
• Frequent squatting and kneeling required for obtaining and/or replenishing items
• Ability to push/pull with arms up to a force of 20 pounds (i.e. utilizing a hand-truck)
• Frequent lifting of 20 pounds or less from floor to waist, overhead and carry a short distance
• Sometimes required to lift in excess of stated conditions up to 50 pounds
• Ability to climb a step ladder to stock or retrieve materials and/or place or remove signs

Note: There may be exposure to gas fumes and solvents, and occasional noise.

Qualifications

to meet the basic qualifications for this role you will be at least 21 years of age or older and have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.

• High school diploma or GED required; Associate or Bachelor’s Degree in business, management, marketing, or related field preferred
• Valid driver’s license, and adequate transportation required
• Minimum 1 year of store manager or assistant store manager experience required
• Minimum 2 years convenience store or other retail experience preferred
• Proficient with general computer applications, such as a POS system, and Microsoft Office

Benefits

• Full-time employees (and their families) are offered medical (with prescription)
• dental
• vision
• voluntary critical illness
• accident
• life/AD&D insurance
• healthsavingsaccount
• flexiblespendingaccount
• an Employee Assistance Program
• Employees can enroll in our company’s 401k plan
• purchase company stock at discounted prices
• 80 hours of vacation a year that will be earned ratably per pay period
• twelve paid holidays throughout the calendar year

About Us

We're part of a corporation, which has a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position, in one of our nomnom convenience stores, is a great place to set out on a career path in our organization that could lead to Senior CSA, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing, etc.

Our Retail Operations

We own and operate 30+ retail locations in Washington and Idaho under the nomnom brand, as well as 90+ retail locations in Hawaii under the Hele brand.

Our Headquarters

Par Pacific Holdings, Inc., based in Houston, Texas, owns, manages and maintains interests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States. Par Pacific also owns 46% of Laramie Energy, LLC, a natural gas production company with operations and assets concentrated in Western Colorado. Our common stock is publicly traded on the NYSE under the trading symbol "PARR".

Our Refineries and Logistics Operations

We own and operate refineries in Hawaii, Montana, Washington and Wyoming, with total operating throughput capacity of over 218 Mbpd. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands of the state and 90 retail locations. In the Pacific Northwest and the Rockies, Par Pacific owns and operates 125,000 bpd of combined refining capacity and related multimodal logistics systems.

Par Pacific is an equal opportunity employer

Par Pacific prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information or any other status protected by applicable law.

Par Pacific will not accept calls from third-party recruiters.